11 Tips and Best Practices on How to use the Usersnap Bug Tracker

Bug Tracking is a constant endeavor that is paying off with time. Bug tracking has a positive influence on customer satisfaction and conversion rates, a topic which I have explored in an earlier blog post.

Today I want to share a few tips and best practices on how to use the Usersnap bug tracker with you. I know, it is our own product, but this article will hopefully still be helpful for you – either if you are already using Usersnap or if you want to try it out.

Either way – thanks for reading!

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10 mistakes to avoid when tracking bugs. A glimpse into the world of bug tracking.

Errors happen during the entire web development cycle. And that’s perfectly normal. No matter how hard a team tries, errors creep into projects. But this means that there is always room for improvement.

You’ll find hundreds of lists out there talking about mistakes that can be avoided during web development projects.

However, most of these lists mainly deal with the managerial and technical aspects of the web development process. They rarely cover the other critical components, such as the stage of Quality Assurance (QA).

In this article, you’ll find some insights on 10 bug tracking mistakes to avoid.
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Running 3D graphics inside the browser with Three.JS. A first review by Usersnap.

Over the last few years, browsers got some super powers. They evolved from simple viewers for HTML & CSS to platforms executing our beloved web applications.

With developments, such as WebGL or tracking.js, developers can do incredible things inside browsers.

Recently we stumbled upon Three.js. So we decided to do a review on how browsers are moving to a 3D world by making use of new libraries.

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Human-centered bug reporting with visual elements

Especially in the last couple of years, the web has become a more visual place. GIFs, memes, emojis, screenshots and other visual elements are widely used on the web today.

Not only used in private conversations, but visual elements are also reshaping other areas, such as bug reporting as well.

In this article, I’m going to focus on the role of humans in bug reporting and answer the question about the role of visual elements in bug reports.
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New study reveals the state of client collaboration in development & design

We at Usersnap teamed up with Assembla to survey nearly 1.000 agencies, development & design companies throughout the world and across industries. We uncovered how client collaboration in web development has changed over the years, and how it needs to change.

The State of Client Collaboration in Development & Design Survey Report explores the field of client work and how collaboration is evolving.

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How to improve your conversion rates with bug tracking

Businesses today have myriad possibilities to improve their conversion rates. It starts with an appealing web designs and includes various inbound marketing activities as well as excellent customer care.

In this article, we explain why you should integrate bug tracking into your workflow in order to increase leads and conversions. So let’s get started!

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Developing a SaaS product for a global audience #InsideSaaS

More and more SaaS companies are taking off the ground. Building and selling a product to a global audience has never been easier. With great tools and infrastructure around, even small teams can build a global product.

Today’s blog post covers the challenges of developing a global SaaS product and summarizes our lessons learned from going international.

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Thinking global as a local company? 7 tips for going international with your website #Inside SaaS

Interacting with a global audience has never been easier. Still startups and small teams primary struggle to compete for attention with the big players in digital business.

Knowing your customers is vital, when setting up your global website. Hence, customer driven design can be the key to success. In this blog post I am talking about my learnings from planning to take a website international.

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