Visual feedback tool

See the problem the way your user saw it

Collect annotated screenshots and screen recordings with audio from your web app, each with browser, OS and screen data attached, so nobody has to ask what happened.

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UAT tool
UAT tool
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Used by product, QA and support teams at software companies to see exactly what users see

IN-APP VISUAL FEEDBACK

Let visual website feedback tell the story

Users record their screen, with audio if they allow the microphone, right where the problem happens. Your team sees it without a back-and-forth.

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screen recording with Usersnap + audio
screenshot with all meta data
Visual Feedback For Web Design

In-browser screenshots with metadata

Users annotate, comment and draw on the screen. Every item comes with metadata (screen size, browser, OS and location) to drill into the issue or bug.

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Effective Collaboration

Quickly communicate with users and the team

Label, assign, filter and search visual feedback in one dashboard, next to the surveys and support conversations your team already collects.

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label management
Integrations with Usersnap
INTEGRATIONS

Send Visual Feedback to the Tools Your Team Uses

Use native integrations like Jira, Azure DevOps, Linear and Slack, or connect thousands of apps via Zapier, so designers, developers and PMs work from the same report.

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How this visual feedback tool
helps get the job done

Usersnap, your UAT hero

Templates to get started

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Bug reports

See many issues in one bug report. Use annotations tools within a screenshot, or press play for a screen and voice recording.

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CSAT icon

User feedback and satisfaction

Add multiple comments, and draw on the screen all in one report. Hit video or voice record to capture the on-screen experience.

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UAT icon

User Acceptance Testing

Collect issues visually with screenshots, assign to colleagues, label the issue type, and add comments all in one widget.

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A visual feedback software solution you can trust

Most Recommended Customer Feedback App
Best Functionality Customer Feedback App
2021 Leader of Customer Feedback App
Best Ease of Use Customer Feedback App
Top 20 Customer Feedback App
High Performer Customer Feedback App 2021 - Usersnap

Deliver impact faster with
the clarity of feedback.

Free trial, no credit card needed.

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