Visual Bug Tracking - Tools & Tips

What Is A Bug Report? The Essential Guide + Examples

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is.

In this blog post, we will be answering this question from different viewpoints. And trust me, it’s not going to be boring.

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15 Bug Report Templates & Examples To Improve Your QA Process

Have you ever heard the phrase “work smarter, not harder”? Well, that is what the “new” bug report and template is all about!

There are many instances throughout your day (and the day of your trusted Quality Assurance team) where implementing this can help improve efficiency, increase accuracy, and make your life much easier.

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17 Excellent Open Source Bug Tracking Tools in 2023

Over the last few years, developers have had some superpowers. Or at least technologies such as open-source bug tracking enabled developers to do amazing things. And that’s incredible. That, combined with understanding user and customer feedback, has made devs more important than ever within a business.

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26 Screen Capture Tools To Speed Up Web Project Communication

A picture is worth 1000 words. A very familiar quote and it still holds true, especially when it comes to screen capture. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure.

As per studies, 90% of information entering the brain is visual and that visuals are processed 60,000 times faster in the brain than text. To save cost and time and improve productivity, a visual communication tool for your teams to understand issues faster is must-have.

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User Screen Recording: Solving Customer Feedback Errors, Circa 2021

I wish I could just send a user screen recording video.

Please delete this sentence from your vocabulary. Because we’ve heard your wish loud and clear, and we’re excited to announce Usersnap is your wholesome user screen recording feedback tool.

Are you also asking “How do I record a user session?”

You can now see the entire flow of your users’ issues and save time in clarifying the steps of troubleshooting. Plus, your customers also save time in explaining what their screenshot means. Win-win.

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A new experience on Usersnap: adding more context and improving efficiency for user feedback workflows

“Phew” is what your users say when they realize it’s that easy to take a screenshot of a bug. But can you win customers’ hearts with “phew”? Or do you need a “wow”?

The new Usersnap widget and project templates are here to boost your “wow” levels by making user feedback more versatile and adding research value to help you make wiser product decisions.

Let’s enter the new era of feedback-driven software development 💪

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A PM’s dream-come-true: Triaging issues and feedback from Usersnap to Jira

As a product owner, you love feedback. But you might not jump with excitement about having to triage these requests and issues for the preparation of your upcoming development sprints.

We get it, bugs and feedback can get messy, and there are a handful of tools you work with, making the process even more tedious.

There’s great news: Usersnap’s latest updates on the Jira Server and Cloud integrations allow you to easily triage all collected items to Jira’s backlog for your upcoming to-do list.

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Jira vs Trello – an Overview on the Best Project Management Tool

Sometimes, I feel overwhelmed by the sheer amount of content in project management.

Especially when looking at the tool side of project management. I see new tools popping up every other day.

With Jira and Trello – we looked at two primary project management tools, their benefits and drawbacks, and most importantly, their main differences.

Since Atlassian, the vendor of Jira acquired Trello, both project management tools come from the same company. But they are still competing over the same target group.

So, if you’re considering switching to Jira or Trello, this article is the right place.

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The Conclusive Bug Bash Testing Guide That Will Help You To Eliminate Bugs Efficiently (+ Bonus Section)

Testing can be hard. Especially if you do not have enough resources for a big quality assurance team. It binds valuable resources and consumes a lot of time if done correctly. That’s probably nothing new, we tell you here.

But what we can show you is that it doesn’t have to be that way.

Big players like Microsoft already use the bug bash approach successfully and the nice thing is, that it is also applicable to small and medium-sized companies.

By hosting a bug bash you will focus your team within a limited time frame on finding as many bugs as possible, while simultaneously encouraging team building. Sounds awesome, right?

This post will help you in 8 simple steps to organize your very own efficient bug bash. Plus, we have also included 4 templates in our “Bug Bash Organizer Bundle”; all you need to do is fill them out and you will

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Why this update can bring you up to 57% more bug reports

Get better feedback from your mobile users. Usersnap now offers a new and more powerful widget that enables your users and customers to give you feedback with a screenshot from all major devices and platforms.

If your web application or website is optimized for mobile use, you offer your potential customers an easy way to access your information or services on the go. With the new Usersnap Classic widget your customers can send you visual feedback from their mobile devices.

We listened to our customers and built this brand-new widget for you with first-class mobile device support.

Read on to discover what you get out of the new Usersnap widget.

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