View demo of Usersnap
Back to all templates

Customer satisfaction survey template

Improve customer satisfaction with easy to design, personalized surveys.

Usersnap is rated 4.5 out of 5 from 18,000+ reviews on G2.com
our solution

What problem does a customer satisfaction survey solve?

It helps you gauge how users rate their experience and provides detailed feedback on what they want you to know. Use our survey template to capture comprehensive insights directly from your customers.

What customers says:
“Usersnap's in-app widgets provide an excellent way to gather feedback and messages from your users. Also the Slack integration is very useful, meaning that bug reports and other feedback messages come to you instantly.”
Canva and Usersnap
Dan T - In App Widgets
Lead Product Manager
How it helps

How to scale feedback with customer satisfaction survey

  1. Use automated surveys and feedback tools to gather insights from a large user base consistently.
  2. Identify common trends, issues, and opportunities by synthesizing data from multiple sources.
  3. Use iterative feedback loops to refine your product continuously, ensuring that improvements align with user needs.
FAQs

Find quick answers to common questions

Examples of questions for a customer satisfaction survey?
FAQ of Usersnap Pricing

How satisfied are you with our Usersnap?

What aspects of Usersnap do you find most valuable?

How would you rate your overall interaction with our customer support team?

How can I customize Usersnap templates?
FAQ of Usersnap Pricing

You can customize Usersnap survey templates by adding your branding elements, such as logos and colors, and editing or adding specific questions. You can also adjust response types like multiple-choice or ratings, and set up automated workflows to segment feedback or trigger notifications.

Do I need a Usersnap subscription to use this survey template?
FAQ of Usersnap Pricing

You can use Usersnap for free to collect up to 20 feedback items. This allows you to immediately gather feedback, solve user problems, and see the impact on your product without any cost. Learn more on pricing.

Not yet a user? Sign up

Collect feedback,
ship better & faster.

Make precise product decisions with user feedback

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try our browser extension