Add visual feedback to Jira Software

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Usersnap makes bug reporting & feedback
easier for Jira Software + Jira Service Desk

Usersnap in action - send visual bug reports to Jira

Why connect Jira with Usersnap?

Instant visual feedback tickets from your clients & team directly via the browser.

Bug tracking, browser testing and issue tracking with Usersnap was never easier.
The Usersnap widget helps you get visual feedback and additional browser information like screen size, browser version etc. faster into your Jira issues.
fast feedback from clients

Send and centralize bug reports to Jira Software & Jira Service Desk without logging in.

Once you connect Usersnap with JIRA, an annotated screenshot with the necessary browser information is sent to your JIRA project every time a feedback is created with Usersnap.

Bring designers, developers and project managers on the same page. Make it possible with Usersnap.
Jira ticket screen

Fix & reproduce issues faster
with Usersnap's console recorder.

Usersnap creates bug reports with annotated screens along with additional information and records advanced client-side JavaScript errors as they happen.

No endless back and forth bug reporting for your users ever again.
console log in a laptop screen

How to set up Usersnap with Jira Software or Jira Service Desk?


Register for a Usersnap account.

Get your Usersnap account
and set up your first Usersnap project.

Embed the feedback widget on your site/app.

Install Usersnap on your site/web app or use our browser extensions to receive bug reports and user feedback.

Connect Usersnap to your Jira account.

Get your issues directly in Jira for every feedback created with Usersnap. 

TwEEts about usersnap + JIRA Integration

Addthis - a happy customer for many years

"We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process."

Behnaz Babazadeh

15 Days Free Trial - No Credit Card Needed

Build better products with the help of user feedback

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