GDPR & Data Protection

Is Usersnap GDPR (DSGVO) compliant?

Yes, we are compliant with the GDPR. We put an incredible amount of effort into this topic.

If you need a DPA (Data Processing agreement), please, fill out the form at the end of the page.

We are storing all data in the EU, if we have a sub-processor which is processing not in the EU (Intercom), we ensure through an EU-US Privacy Shield and a DPA with them to have an adequate security standard.

You can find Usersnap at

EU-US Privacy shield:
We are an EU registered company, so we don't need to be certified as EU-US Privacy Shield.

Our Privacy Policy applies to every user of Usersnap and its website.

Request a Data Processing Agreement for Usersnap

Please, fill out this form and we will send you our DPA into your mailbox.


All applicable information about our security measurements, supported standards, procedures and data privacy information can be found on our security documentation.


Happy Usersnap customers