How to create a product roadmap with Usersnap Labels

Countless times projects progress so slowly only due to poor ticket management.

This is especially painful when a new product or version of a product is released, and the real-life application of it highlights numerous bugs, issues and suggestions.

And then come all those tickets…

If you are using Usersnap, your team, clients or customers definitely are submitting more bug reports due to the convenience of capturing screens and annotating in-product.

There is nothing worse than a long list of outstanding tickets. However, we do not just want to overload you with feedback. Usersnap is designed to help you manage your tickets as easily and intuitively as you can. You just need a bit of enlightening!

Ticket management is a breeze with Usersnap Labels. Categorize and track the bugs and suggestions with Labels. Easily create a product roadmap with personalized view. Resolving bugs has never been easier.

How easy? Let’s find out!

Continue Reading “How to create a product roadmap with Usersnap Labels”

Usersnap update: Dev team energized after spending long nights creating awesome features

Hi there!

Do you use Jira as an issue tracker and Usersnap Classic as the bug collecting tool for your testers and users?

Are you a Usersnap Classic browser extension power user?

Maybe you just arrived and are now interested in Usersnap?

If your answer is yes to any of these questions, then we have good news for you!

Continue Reading “Usersnap update: Dev team energized after spending long nights creating awesome features”

A Magical New Workflow for Connecting Usersnap with Your Favorite Tools

Working on a website launch or software update can be pretty stressful, and sometimes chaotic. We’ve all experienced the last-minute changes, new ideas and customer requests coming in right before you hit the “publish” button.

And then there are those moments where you wonder: “Have I already told John to fix this bug?“. And “Have I followed-up with John on…“, when what you really mean is something like: “Have I forwarded this Usersnap screen to our JIRA project for John to work on?”, “Ah…btw: Is there an update from John on this other Usersnap screen?”

Luckily, there’s help on the way. With the latest update from Usersnap, questions like these are a thing of the past.

Continue Reading “A Magical New Workflow for Connecting Usersnap with Your Favorite Tools”

Introducing Bulk Editing – a Fast, New Way to Manage Feedback

If you are like me you would rather try to balance a laptop, coffee mug, charger, mouse, and your notes all at once rather than walking from your desk to the conference room twice.

A similar dynamic is at work when it comes to managing feedback or planning and tracking software development processes. You want to easily prioritize and assign a task and if possible – tackle multiple tasks at once.

That’s where our new feature comes in: Bulk Editing. Bulk Editing is a fast, flexible new way for you and your team to collaborate, manage, and organize internal or external feedback.

Continue Reading “Introducing Bulk Editing – a Fast, New Way to Manage Feedback”

Better feedback for your Axure prototypes. With Usersnap.

A while ago, we included Axure RP in our list of great free wireframe tools for web designers & developers. That’s because Axure is a fantastic program that allows you to easily create wireframes and prototypes for web and desktop applications. What it lacks though is a robust commenting tool and the functionality that is offered by Usersnap. We think that Usersnap can fill a gap in the Axure experience that is commonly met with frustration by many designers.

In the following article we will explore why this is the case and give you a step-by-step guide on how to get the most out of Axure by pairing it with Usersnap.

Continue Reading “Better feedback for your Axure prototypes. With Usersnap.”

What it’s like to work at Usersnap

Usersnap has been called a “European startup to watch out for” by Forbes Magazine and have recently won the CESAward and the Born Global Champions Award. We are an international company with operations in Linz, Vienna, and San Francisco. But what is it like to work at Usersnap? We decided to do a virtual tour through our office to give you a glimpse what it’s like to work with us.

Continue Reading “What it’s like to work at Usersnap”

How to manage browser notifications for your browser!

Your browser does not allow browser notifications at the moment? And you’d like to active them again? Perfect. You found the perfect place for your problem.

Depending on your current browser, we recommend you to check out the following guides for:

So let’s get started.

Google Chrome: Turn on browser notifications

By default, every website, app, or extension needs to ask you for permission to allow browser notifications. Here’s how to allow browser notifications on Google Chrome (Windows + Mac):

Step 1: Open your Chrome browser

Step 2: At the top right corner, click the more icon and select Settings

chrome browser notifications

Step 3: At the bottom click ‘Show advanced settings‘ and click content settings.

Content Settings

Step 4: In the ‘Notification‘ settings you can choose one of the following options:

  • Allow all sites to show notifications
  • Ask when a site wants to show notifications
  • Do not allow any site to show notifications

If you click ‘Manage exceptions, you could manually add Alpaca too.

Google chrome settings

Mozilla Firefox: How to enable browser notifications

So, currently, there are two ways on how to manage your browser notifications on Firefox.

Here’s the first one:

Step 1: If you’re on a website where you’d like to manage your notifications, you can do a right-click and select ‘View Page Info‘.

firefox browser notifications

Step 2: Select the Permissions tab and change the preferred setting for “receiving notifications

browser permissions

And that’s it. You’re good to go.

And as mentioned there’s a second option to manage your browser notifications on Firefox. To stop a specific site from sending you to push messages:

  1. Go to the Firefox menu and select ‘Preferences’.
  2. Select the Content panel and click the Choose button under Notifications.
  3. Select the site.
  4. Click Remove Site.

Safari: Managing browser notifications

Managing your browser notifications inside Safari is pretty easy. Here’s how it works.

Step 1: Open your Safari browser and select Safari > Preferences

Step 2: Choose the Notifications tab. You can now choose the permissions for each website.

browser Notifications safari

Microsoft Edge: Managing browser notifications

Last, but not least, let me give you some insights on how to manage your browser notifications inside Microsoft Edge.

Step 1: Open Microsoft Edge and Go to ‘Advanced Settings

Step 2: Manage your notifications for each domain

microsoft edge notifications

 

Alternatively, you could also turn off notifications in your ‘Action Center‘ by right-clicking on a notification.

Summary

Browser notifications are a great way to get updated on new activities on particular websites or web apps. I hope this detailed guide on how to manage your browser notifications helped you to stay on top of your notifications.

Meet the team: Haydee Capco

Haydee is a customer success manager at Usersnap. Haydee joined the team more than a year ago, and ever since her positivity is beloved by her colleagues and customers.

This week I had the chance to sit down with her and talk about her life at Usersnap, the differences between the Philippines and Austria, and the latest customer stories.

Meet the team and community is a series of introducing our team and Usersnap community. You’ll get unseen insights in the life of Usersnapians and discover new glimpses on the latest technologies.

Continue Reading “Meet the team: Haydee Capco”

Usersnap For Your Enterprise: 5 Noteworthy Features!

Many years ago Usersnap started out as a simple feedback widget which can be embedded on any website or application. Over time we’ve added our beloved project dashboard, browser extensions, and other benefits which are now used and loved by our community.

Today, I’d like to show you features which are particularly beneficial for large corporations.
Continue Reading “Usersnap For Your Enterprise: 5 Noteworthy Features!”

Subscribe NL -->