Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth, set sail on May 20th 2020. In case you’ve missed it, replays of all 49 talks are still available for the following month. We’re also here to do a recap for the hottest topics that came up and the most upvoted talks by attendees.Continue Reading “Here’s what you missed at Usersnap’s Customer-Centric Growth Virtual Summit 2020” →
Countless times projects progress so slowly only due to poor ticket management.
This is especially painful when a new product or version of a product is released, and the real-life application of it highlights numerous bugs, issues and suggestions.
And then come all those tickets…
If you are using Usersnap, your team, clients or customers definitely are submitting more bug reports due to the convenience of capturing screens and annotating in-product.
There is nothing worse than a long list of outstanding tickets. However, we do not just want to overload you with feedback. Usersnap is designed to help you manage your tickets as easily and intuitively as you can. You just need a bit of enlightening!
Ticket management is a breeze with Usersnap Labels. Categorize and track the bugs and suggestions with Labels. Easily create a product roadmap with personalized view. Resolving bugs has never been easier.
How easy? Let’s find out!
Do you use Jira as an issue tracker and Usersnap Classic as the bug collecting tool for your testers and users?
Are you a Usersnap Classic browser extension power user?
Maybe you just arrived and are now interested in Usersnap?
If your answer is yes to any of these questions, then we have good news for you!
Working on a website launch or software update can be pretty stressful, and sometimes chaotic. We’ve all experienced the last-minute changes, new ideas and customer requests coming in right before you hit the “publish” button.
And then there are those moments where you wonder: “Have I already told John to fix this bug?“. And “Have I followed-up with John on…“, when what you really mean is something like: “Have I forwarded this Usersnap screen to our JIRA project for John to work on?”, “Ah…btw: Is there an update from John on this other Usersnap screen?”
Luckily, there’s help on the way. With the latest update from Usersnap, questions like these are a thing of the past.
If you are like me you would rather try to balance a laptop, coffee mug, charger, mouse, and your notes all at once rather than walking from your desk to the conference room twice.
A similar dynamic is at work when it comes to managing feedback or planning and tracking software development processes. You want to easily prioritize and assign a task and if possible – tackle multiple tasks at once.
That’s where our new feature comes in: Bulk Editing. Bulk Editing is a fast, flexible new way for you and your team to collaborate, manage, and organize internal or external feedback.
I’m excited to introduce you to our newly launched Basecamp 3 integration for Usersnap.
If you’re not using Basecamp, and happen to read this blog post: No worries – we integrate with 20+ other project management tools as well.
Check out all of our integrations.
A while ago, we included Axure RP in our list of great free wireframe tools for web designers & developers. That’s because Axure is a fantastic program that allows you to easily create wireframes and prototypes for web and desktop applications. What it lacks though is a robust commenting tool and the functionality that is offered by Usersnap. We think that Usersnap can fill a gap in the Axure experience that is commonly met with frustration by many designers.
In the following article we will explore why this is the case and give you a step-by-step guide on how to get the most out of Axure by pairing it with Usersnap.
Usersnap has been called a “European startup to watch out for” by Forbes Magazine and have recently won the CESAward and the Born Global Champions Award. We are an international company with operations in Linz, Vienna, and San Francisco. But what is it like to work at Usersnap? We decided to do a virtual tour through our office to give you a glimpse what it’s like to work with us.
Your browser does not allow browser notifications at the moment? And you’d like to active them again? Perfect. You found the perfect place for your problem.
Depending on your current browser, we recommend you to check out the following guides for:
So let’s get started.
Google Chrome: Turn on browser notifications
By default, every website, app, or extension needs to ask you for permission to allow browser notifications. Here’s how to allow browser notifications on Google Chrome (Windows + Mac):
Step 1: Open your Chrome browser
Step 2: At the top right corner, click the more icon and select Settings
Step 3: At the bottom click ‘Show advanced settings‘ and click content settings.
Step 4: In the ‘Notification‘ settings you can choose one of the following options:
- Allow all sites to show notifications
- Ask when a site wants to show notifications
- Do not allow any site to show notifications
If you click ‘Manage exceptions, you could manually add Alpaca too.
Mozilla Firefox: How to enable browser notifications
So, currently, there are two ways on how to manage your browser notifications on Firefox.
Here’s the first one:
Step 1: If you’re on a website where you’d like to manage your notifications, you can do a right-click and select ‘View Page Info‘.
Step 2: Select the Permissions tab and change the preferred setting for “receiving notifications”
And that’s it. You’re good to go.
And as mentioned there’s a second option to manage your browser notifications on Firefox. To stop a specific site from sending you to push messages:
- Go to the Firefox menu and select ‘.
- Select the Content panel and click the Choose… button under Notifications.
- Select the site.
- Click Remove Site.
Safari: Managing browser notifications
Managing your browser notifications inside Safari is pretty easy. Here’s how it works.
Step 1: Open your Safari browser and select Safari > Preferences
Step 2: Choose the Notifications tab. You can now choose the permissions for each website.
Microsoft Edge: Managing browser notifications
Last, but not least, let me give you some insights on how to manage your browser notifications inside Microsoft Edge.
Step 1: Open Microsoft Edge and Go to ‘Advanced Settings‘
Step 2: Manage your notifications for each domain
Alternatively, you could also turn off notifications in your ‘Action Center‘ by right-clicking on a notification.
Browser notifications are a great way to get updated on new activities on particular websites or web apps. I hope this detailed guide on how to manage your browser notifications helped you to stay on top of your notifications.
Haydee is a customer success manager at Usersnap. Haydee joined the team more than a year ago, and ever since her positivity is beloved by her colleagues and customers.
This week I had the chance to sit down with her and talk about her life at Usersnap, the differences between the Philippines and Austria, and the latest customer stories.
Meet the team and community is a series of introducing our team and Usersnap community. You’ll get unseen insights in the life of Usersnapians and discover new glimpses on the latest technologies.