Customer feedback is important. But customers have short attention spans.
So, how do you overcome this hurdle and get this extremely valuable customer feedback?
By creating an easy and seamless experience.
There are many options for you to choose in collecting customer feedback. The list below provides short yet comprehensive descriptions for each one.
You have developed your product sparked by brilliant ideas and are ready to go-live. But have you caught all the bugs in your application? The customer finding it could damage your reputation.
Negative online feedback is just a finger’s swipe away. We all know social media’s viral nature. It can easily make or break brands. It’s nice to have your customers testing the application. But, that’s not feasible, right?
Do we have any smart solutions available? Crowdtesting is the answer.
Successful brands globally are increasingly using Crowdtesting for flawless products. It is a cost-effective and real-world multi-platform testing approach. Let’s explore more.
Failure. It’s an inevitable human experience. We will all fail occasionally. But when a business fails in any key area, the results can impact its success.
And what makes a business successful? Customers making purchases. And what keeps customers making purchases? Satisfaction with your products or services and, of course, your relationships with them. The question then becomes how you determine the satisfaction level of your customers.
It doesn’t matter if you are a solopreneur digital marketer, a freelancer or work in a huge digital marketing agency.
Digital marketing tools are a way to gain a competitive edge.
We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product.
As a Quality Assurance Manager, you’re fighting daily with testing websites or software during the build process, as well as after launch.
With this comparison between automated vs. manual testing, we want to help you to make a quicker decision what to use. The current trend in everything becoming more automated, that goes for software and website testing too.
But when is it better to use automated testing versus manual testing?
Is manual still better to use in some situations? Let’s take a look.
Have you ever heard the phrase “work smarter, not harder”?
There are many instances throughout your day (and the day of your trusted Quality Assurance team) where implementing this can help improve efficiency, increase accuracy, and make your life a whole lot easier.
You have that sneaking suspicion that there are ways that your testing life and that homemade bug report can be improved?
But how?
Depending on your business scenario and reporting needs, there are options or platforms for templates that will fit your needs.
Increasing your QA team’s efficiency, which is a key business metric, will inherently save company resources and increase your bottom line.
Find out what works best for you:
Hi there!
Do you use Jira as an issue tracker and Usersnap Classic as the bug collecting tool for your testers and users?
Are you a Usersnap Classic browser extension power user?
Maybe you just arrived and are now interested in Usersnap?
If your answer is yes to any of these questions, then we have good news for you!
Testing can be hard. Especially if you do not have enough resources for a big quality assurance team. It binds valuable resources and consumes a lot of time if done correctly. That’s probably nothing new, we tell you here.
But what we can show you is that it doesn’t have to be that way.
Big players like Microsoft already use the bug bash approach successfully and the nice thing is, that it is also applicable to small and medium-sized companies.
By hosting a bug bash you will focus your team within a limited time frame on finding as many bugs as possible, while simultaneously encouraging team building. Sounds awesome, right?
This post will help you in 8 simple steps to organize your very own efficient bug bash. Plus, we have also included 4 templates in our “Bug Bash Organizer Bundle”; all you need to do is fill them out and you will
User Acceptance Testing (UAT) is one of the most important tests companies need to perform before launching a website or product. Especially if they are developing websites or digital products for clients in their daily business like agencies do. Not doing it, can cost thousands of dollars if you want to fix a bug right before going live. It is estimated that software bugs cost the worldwide economy 1.1 trillion US$ in 2016.
Properly doing User Acceptance Testing costs only a fraction of fixing bugs in a production system.
We created this guide based on what we have learned talking to some of our almost 1,000 customers. It shows you how an agency, named SuperHQ-Agency, saves money by successfully implementing User Acceptance Testing and hopefully you can use some of these learnings too.
You will learn how to set one up, as well as how to improve it and save a lot of human resources (aka money in your pocket) thanks to easier and more efficient testing methods.
So here we go:
Get better feedback from your mobile users. Usersnap Classic now offers a new and more powerful widget that enables your users and customers to give you feedback with a screenshot from all major devices and platforms.
If your web application or website is optimized for mobile use, you offer your potential customers an easy way to access your information or services on the go. With the new Usersnap Classic widget your customers can send you visual feedback from their mobile devices.
We listened to our customers and built this brand-new widget for you with first class mobile device support.
Read on to discover what you get out of the new Usersnap widget.
We have asked six experts to bring you lessons learned about user testing and product development.
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