In a nutshell being customer-centric means: putting your customers first. But it is actually a lot deeper than that. It is placing customers at the core of your business and then building everything around it.
It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems.
Continue Reading “Customer Centric Culture: Purpose and Profitability?” →One of the most difficult parts of software architecture is quality assurance planning. Brian Foote and Joseph Yoder said, “If you think good architecture is expensive, try bad architecture.” Poor development and testing workflows will result in slow progress, high costs and an unusable product.
Continue Reading “Why you should focus on quality assurance planning” →Boost your business growth with the outstanding customer experience and build products your customers will love.
We’ve entered the era of the customer.
The SaaS market is getting more and more crowded every year, consumer expectations are getting higher and higher and the voice of the customer is louder and louder.
Continue Reading “3 Surefire Ways To Enhance Your Customer Experience” →Many small businesses fail because they overlook the importance of a customer experience strategy.
If you are unfamiliar with the term, it is the plan undertaken by a business to address a customer’s holistic perception of the business after they interact. Customer experience (CX) is about delivering the best solutions to customers effectively.
Continue Reading “Customer Experience Strategy for Small Business in 6 Steps” →We’re glad to see more and more big companies putting customer feedback at high priority, so today we want to share the top 10 customer feedback examples with you to help you get started in your own feedback process.
Continue Reading “Customer feedback examples from 10 leading companies – Google, Facebook, Amazon…” →Your clients look to you and your agency for functional, appealing websites. As the creative pro committed to customer satisfaction, you and your company must balance that goal while maintaining an efficient communication flow that allows you and your team to do your best work.
Continue Reading “Save 35% Communication Time on Client Approval with Guestlist from Usersnap” →Developing your website and a building the customer experience can be a lot of trouble, especially at early stages. You roll out the product, but the engagement rates are far lower than you expected. The worst thing is you don’t know why.
Continue Reading “5 Ways to Test and Improve Website Customer Experience” →Running a web development agency, business owners cannot exist independently of their clients, client collaboration. Effective two-way communication between clients and managers, designers and web developers is a crucial process that can make-or-break the company’s success.
A common way to improve efficiency across the business is by creating systems. Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly.
Continue Reading “8 Client Collaboration Tools for Web Development & Design Agencies” →
DevOps is a new movement that’s rapidly spreading through the technological community. While many might think it’s just a buzzword, It is really much more than that. By definition, DevOps is also known as “agile infrastructure” and it’s a cross-disciplinary community of practice which aims to optimize systems at scale.
That might sound a bit complicated, but it’s much simpler than it sounds. Basically, it’s the practice of operations and development teams working together to speed up the development process and beyond. It’s a way to create more effectively, so it’s done a world of good for companies who need to focus on producing more products at a rapid pace.
However, it isn’t without its challenges. There are a number of roadblocks preventing DevOps businesses from finding success, and that’s exactly what we’ll be talking about in this guide. Once you know the 5 biggest challenges, you’ll also be equipped to overcome those challenges.
Continue Reading “5 Biggest Challenges The DevOps Face in 2019” →
A picture is worth 1000 words. A very familiar quote and it still holds true.
Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure.
As per studies, 90% of information entering the brain is visual and that visuals are processed 60,000 times faster in the brain than text. To save cost and time and improve productivity, a visual communication tool for your teams to understand issues faster is must-have.
Continue Reading “25 Screen Capture Tools To Speed Up Web Project Communication” →
