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Over 16,000 companies rely on Usersnap for collecting customer feedback in their product development cycle. Here's what we've learned and more stories from industry leaders!
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Josh, the senior manager of Business Technology, demonstrates how Hunter's new CRM application was developed and improved with phenomenal cross-team collaboration.
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A simple way to collect and manage feedback. Learn how the #1 customer feedback platform Usersnap helps your business to thrive along the product development lifecycle. Collect feedback in your product, during beta-testing phases and for testing.
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How to establish an easy to use quality assurance (QA) or user acceptance testing (UAT) process into your agile projects? How to avoid annoying your developers with unclear bug reports and unnecessary communication.
In this webinar we’ll show you examples of how to set up such a process, that have proven to decrease project time.
Recorded webinar (you can never be late for knowledge!)
How can you use event-triggered questions to get silent customers to share feedback?
In this webinar we’ll show you examples of in-moment feedback flow, that have proven to increase feedback response rates. Also, you will learn the difference between passive and active feedback forms.
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We have some tried-and-tested methods for SaaS and e-commerce PMs to gather evidence and build products with confidence.
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How to establish a customer feedback process for your SaaS product? In this 30 minutes we will go through the steps and tools for creating an engaging feedback loop.
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Join Gabriel Steinhardt in learning how to identify market research objectives, recognize research's place in the market intelligence process, and realize the different tools employed in market research.
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Adrian is an author, podcast host and experienced advisor at CXChronicles.com. We looked into the 4 CX pillars you need for successful business operations: Team, Tools, Process, Feedback.
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Are your CX efforts not showing impact? Is your team working on customer journeys alone? Oh-uh. 3 experts from PM, CS, and marketing talks about collaboration and cross-functional metrics.
Harriet Kaufman from Mixpanel. Haymo Meran from Usersnap, Barbara Stewart from Hiya Marketing Consultancy
Recorded webinar (you can never be late for knowledge!)
Are your CX initiatives not moving forward as you expected? Maybe it's to do with your EX culture. EX = Employee Experience. Let's figure it out together with Claire Boscq-Scott, a rewarded customer experience thought leader, consultant & trainer of Caring Service Culture Programme and 3 times published author.
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
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