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Grow your business with confidence
Usersnap empowers SaaS companies to be feedback-driven and build customer-centric products.
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Learn from customer feedback
It's difficult to understand your customers' issues when you are missing context. Prioritising bug fixes and improvements with the help of the Usersnap customer feedback solution.
More about panels →
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Understand what to build next
The voice of your customers and prospects should direct your product roadmap to growing your business. Manage incoming feedback and gain confidence in your product decisions.
Try it for free →Gather issues visually
Collect customer feedback with screen sharing, a screenshot and annotations within your product. Get all with meta data of their browser, screen size and URL.
Schedule demo →More about emails →
Canva’s case study
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Challenges
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“Usersnap allows us to get feedback more often and more precise ever since we adopted it. This really helps us to iterate faster on our design community's needs.”
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Results
Increase customer satisfaction
Track your customers' experience or keep a close eye of your customers' experience. Measure NPS, CSAT or engagement during their user journey.
Learn what Usersnap can do for you →Centralize your
customers' feedback
Have one central platform dedicated to addressing feedback and bug reports. Sort, label & prioritize your users' feedback. Integrate it with your existing toolstack.
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Additional features
Installation
Projects and notifications
Spaces for teams and sites
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User permissions
Branding
Browser extension
Cloud-based hosting
Security (GDPR, CCPA)
Data export
Language support
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Webhooks
Unlimited feedback
Web content accessibility
Premium plan for global teams
Mobile application SDK
Mobile application SDK
Implement native feedback forms to your mobile applications. Streamline insights and requests of all devices to one single place.
