Understand your customers
By collecting in-app user feedback
Make it easy for your clients to submit feedback so you can prioritise the urgent bug fixes and product improvements.
By collecting in-app user feedback
Make it easy for your clients to submit feedback so you can prioritise the urgent bug fixes and product improvements.
It's difficult to understand your customers' issues when you are missing feedback information.
Prioritising bug fixes and improvements with the help of Usersnap will help you build products that your customers will love ❤️.
"We believe feedback-driven companies provide the best products to people. We help our customers to make digital experiences exceptional."
Collect customer feedback with a screenshot and annotations within your product.Usersnap provides product managers all the information to help them build the right features.
Direct all feedback into one central place.
Get a screenshot with annotations created in the same browser as your customers used. Have every information you need to solve issues.
Stop chasing more information from your customer.
“To sum it up, Usersnap has set new standard in how we collect feedback from our users.”
Read the success story
Let customers feel valuable by letting them know that they are being listened to. Make it easier for them to get in touch.
Keep your customers engaged and happy.
Have one central channel dedicated to addressing feedback and bug reports. Sort, label & prioritize reported issues.
Finish your issues quickly.
Handle all your user feedback in one place.
Less issues mean a better product retention, and consequently that'll translate to more revenue for you.
Keep your team and customers motivated by resolving their issues fast and reliable.
Embed the feedback widget on your website. Connect Usersnap to your favorite tool.
Receive feedback and visual bug reports
in Jira, Basecamp, Asana or Slack.
Adapt the widget to your brand and integrate it into your websites.
See the visitor's comments visually with screenshot and annotations.
Get Javascript errors for fast bug reproduction and debugging.
See exactly what your users see.
Get a browser screenshot without installing any plugin.
30+ integrations available. Automatic or selective transfer to your project management or issue tracking tool.
Everything your team needs to manage bugs and feedback. Collaborate, organise, label, search, prioritise.
Usersnap works seamlessly on all primary browsers on both desktop, tablet & mobile.
URL. Operating system. Screen resolution. Browser version.
Never miss a critical bug again. Receive bug reports & user feedback inside Slack and Intercom.
“Usersnap has significantly reduced our response time to fixing bugs, while it's integration with Desk makes managing feedback from our users easier, too. Consider the Compass engineering team impressed.”
