Make the voice of customers actionable

By collecting in-app user feedback
Make it easy for your customers to submit feedback so you can prioritise the urgent bug fixes and product improvements.

Get started, it’s free

⟶ Schedule a demo

Learn from the feedback of your customers

It's difficult to understand your customers' issues when you are missing context.

Prioritising bug fixes and improvements with the help of Usersnap will help you build better more successful products that your customers will love ❤️.

Understand what to improve and build next

Collect customer feedback with a screenshot and annotations within your product. Usersnap provides product managers all the information to help them build the right features.

Direct all feedback into one central place.

Try it for Free ⟶

Successful teams collect feedback with Usersnap

See exactly what your customers see

Get a screenshot with annotations created in the same browser as your customers used. Have every information you need to solve issues.

Stop chasing more information from your customer.

Try Usersnap for Free ⟶
Customer Success Story

Customer story: Onshape collects customer feedback with Usersnap

“To sum it up, Usersnap has set new standard in how we collect feedback from our users.”

Read the customer success story ⟶

Increase customer satisfaction

Let customers feel valuable by letting them know that they are being listened to. Make it easier for them to get in touch.

Keep your customers engaged and happy.

Read more about Usersnap ⟶

Centralize your customers' feedback

Have one central channel dedicated to addressing feedback and bug reports. Sort, label & prioritize reported issues.

Finish your issues quickly.

Learn more about the features ⟶

Lower your mean time to resolution

Handle all your user feedback in one place.
Less issues mean a better product retention, and consequently that'll translate to more revenue for you.

Keep your team and customers motivated by resolving their issues fast and reliable.

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Integrate with your favorite tools

View all our integrations ⟶

Integrate with your favorite tools

View all our integrations →

2 Million

Feedback items collected

3 Billion

End users reached

Features tailored to software company's needs

Customizable feedback widget

Adapt the widget to your brand and integrate it into your websites.

Screenshot with comments

See the visitor's comments visually with screenshot and annotations.

Client-side error recording

Get Javascript errors for fast bug reproduction and debugging.

Understand what your user see

See exactly what your users see.  
Get a browser screenshot without installing any plugin.

Use your existing workflow

30+ integrations available. Automatic or selective transfer to your project management or issue tracking tool.

Powerful dashboard

Everything your team needs to manage bugs and feedback. Collaborate, organise, label, search, prioritise.

Support for responsive websites

Usersnap works seamlessly on all primary browsers on both desktop, tablet & mobile.

All the context data available

URL. Operating system. Screen resolution. Browser version.

Get notified on new issues.

Never miss a critical bug again. Receive bug reports & user feedback inside Slack and Intercom.

Grow your product with
user feedback

Try it, it’s free, no credit card.

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