By collecting in-app user feedback
Make it easy for your customers to submit feedback so you can prioritise the urgent bug fixes and product improvements.
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It's difficult to understand your customers' issues when you are missing context.
Prioritising bug fixes and improvements with the help of Usersnap will help you build better more successful products that your customers will love ❤️.
Collect customer feedback with a screenshot and annotations within your product. Usersnap provides product managers all the information to help them build the right features.
Direct all feedback into one central place.
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“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
Get a screenshot with annotations created in the same browser as your customers used. Have every information you need to solve issues.
Stop chasing more information from your customer.
“To sum it up, Usersnap has set new standard in how we collect feedback from our users.”
Read the customer success story ⟶Let customers feel valuable by letting them know that they are being listened to. Make it easier for them to get in touch.
Keep your customers engaged and happy.
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Have one central channel dedicated to addressing feedback and bug reports. Sort, label & prioritize reported issues.
Finish your issues quickly.
Handle all your user feedback in one place.
Less issues mean a better product retention, and consequently that'll translate to more revenue for you.
Keep your team and customers motivated by resolving their issues fast and reliable.
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Adapt the widget to your brand and integrate it into your websites.
See the visitor's comments visually with screenshot and annotations.
Get Javascript errors for fast bug reproduction and debugging.
See exactly what your users see.
Get a browser screenshot without installing any plugin.
30+ integrations available. Automatic or selective transfer to your project management or issue tracking tool.
Everything your team needs to manage bugs and feedback. Collaborate, organise, label, search, prioritise.
Usersnap works seamlessly on all primary browsers on both desktop, tablet & mobile.
URL. Operating system. Screen resolution. Browser version.
Never miss a critical bug again. Receive bug reports & user feedback inside Slack and Intercom.
Try it, it’s free, no credit card.
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