looking to know which bugs need fixing before release
needing to know the problems users face
aiming to reduce the difficulty and time of communication
Cut through the back-and-forth between users and the team. Save time triaging bugs in the development lifecycle through clearer bug reports.
Tag specific bugs automatically to stakeholders to truly act on user pain points. Copy feedback links, or send the feedback through integrations (Jira, Github, Gitlab, etc.).
Label bugs according to severity, problem space, or complexity organize your efforts before triaging in the development lifecycle.
Visit the statistics page to view the time to resolution. Keep an eye on the month on month trends and see if the number of bugs goes down over time.
Google's HEART framework consists of five key metrics for the different aspects of the user experience.
Pricing and packaging your products and services is a continuous optimization process and requires profound understanding of your users, buyers, as well as competitors.
Understanding the Jobs-to-Be-Done is the cornerstone of successful product design and delivery.
Hear how customers feel about their effort required with your product.
Ask the right users at the right time to join you for a future research interview.
Confirm all testing scenarios internally in preparation for your beta release.
Make reporting issues faster for your users, with screenshots, a comment, and annotations.