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Bug tracking template

See exactly what your users experience through screen recordings, voice feedback, and screenshots with multiple comments. All important metadata is attached, making the triage process in Usersnap or other tools faster than ever.

Bug tracking template

Product managers

looking to know which bugs need fixing before release


needing to know the problems users face

Customer Support Teams

aiming to reduce the difficulty and time of communication

What problem does a bug tracking template solve?

Cut through the back-and-forth between users and the team. Save time triaging bugs in the development lifecycle through clearer bug reports.

What can be done with the feedback after?

Tag specific bugs automatically to stakeholders to truly act on user pain points. Copy feedback links, or send the feedback through integrations (Jira, Github, Gitlab, etc.).

Label bugs according to severity, problem space, or complexity organize your efforts before triaging in the development lifecycle.

Visit the statistics page to view the time to resolution. Keep an eye on the month on month trends and see if the number of bugs goes down over time.

Check out related feedback templates

Collect feedback,
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