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Build impactful products by scaling
issue tracking
in-app research
user testing
Put user needs at the center of your product development. Usersnap helps you to capture, organize, respond, and scale user feedback all in one place.
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Collect and streamline product feedback with…
Are you able to act on user feedback?
- Get in-app screenshots & recording
- Target micro surveys by user events
- See trends and topics overtime
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Is communication slow and annoying?
- Auto-capture technical metadata
- Share status tracking board
- Connect with 50+ integrations
How to scale user feedback with Usersnap’s platform
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Ready for you to grow
- Our success team is dedicated to helping you, from strategic planning to implementing workflows.
- Regular training sessions and account health check for qualifying plans. Access to industry benchmarks.
- Live chat support for all your needs to run projects efficiently. 99.99% satisfaction rates to date.
Make your daily workflows more user-centric
Bring user feedback to your roadmap planning and analytics tools. A user-centric culture starts from sharing first-hand user feedback.
“Usersnap has shortened our customer support cycle. Visual feedback really helps us understand and iterate faster.”
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“As a company with a wide range of products, we rely on Usersnap to manage user feedback workflows.”
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“In a global organization with over 2000 employees, Usersnap is essential for scaling the feedback exchange on our website.”
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“How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”
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Build the right features in the right way
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