Press & Media

Logos, Brand Assets, and Press Resources.

Contact our PR team

Looking for specific information about our company? Or want to know at which events you can meet our awesome team?
Get in touch! If you're in a hurry, download our press kit here.

thomas peham usersnap
Rebecca Vogels

Rebecca is a marketer, media addict, and avid reader. She loves to talk about everything related to content marketing and Growth Hacks. Rebecca is passionate about writing, podcasting, and Vietnamese Pho.
rebecca vogels usersnap
Thomas Peham

Thomas is a marketer and expert in media management. His passion is all about inbound & content marketing. Besides that, he is a semi-professional blogger, amateur football player and hobby photographer.

What is Usersnap?

Visual communication helps you to get things done.

Usersnap is a SaaS company based in Austria. The company is best known for its visual Bug Tracking and Feedback Tool, which is employed by web developers, web designers, and customer care managers worldwide. Usersnap serves 1,000 customers globally, including companies such as Microsoft, Facebook, Hawaiian Airlines, and Runtastic.

The Usersnap feedback tool helps you to communicate effectively about issues and share feedback between developers, customers and everyone involved in a web project. With point and click issue reporting, tracking bugs was never easier.

Download fact sheet

Writing our name

usersnap team


usersnap team


usersnap bug tracking team

User snap

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Official Usersnap logos you can include on your website or print material.

Download logos

Logo spacing & minimal sizes

To ensure that our logo is clearly visible, make sure to surround it with white space.


Photos & product screenshots

Team photos and product screenshots you can include on your website or print material.

Press kit

In our press kit, you can find our story, product pictures, logos, and additional press material.

Download Press kit

Usersnap in the news

forbes usersnap

Scaling Alpine Heights: Austria's Startup Scene with Usersnap

Read article.
huffington post usersnap
Huffington Post

7 Marketing Tools to Get You Through the Day

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forbes usersnap

Seven European Startup Hotspots To Watch

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small biz trends usersnap
Small Business Trends

Spotlight: Usersnap Creates Business Out of Online bugs

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deutsche startups usersnap
Deutsche Startups

Usersnap bringt Bug Reporting in die visuelle Welt

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trending topics usersnap

Das Linzer Start-up, das Google, Facebook und Netflix als Kunden gewinnen konnte

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Tech & Design Magazines

150sec bug tracking integration

Austrian startup Usersnap: "In the modern gold-rush we sell shovels"

Read article.
lifehacker bug tracking usersnap

116 tools for developers.

Read full article.
scotch usersnap

How to log client-side JavaScript Errors.

Read full article.
oxp bug tracking integration

An anatomy of the perfect bug report"

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webdesignerdepot bug tracking usersnap

The practical guide to web design workflow

Read full article. usersnap

5 Bug Tracking Tools For Developers

Read full article.

Further questions?

Just send us an email to

Let’s connect and get in touch! connect usersnap