Category: Website Development & Feedback

Website feedback is the key to making your digital product relevant. Find the right tools and method to collect and manage user feedback with Usersnap Blog.

12 Best Client Collaboration Tools in 2024

For web development agencies, thriving in business hinges on seamless client collaboration. Effective, two-way communication between clients and teams—be it managers, designers, or developers—is critical to a company’s success.

One powerful way to enhance efficiency is by implementing structured systems. Client collaboration tools offer the perfect solution, enabling agencies and clients to communicate, collaborate, share files, and address issues swiftly and effectively.

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8 Essential Steps to Streamline Your Feedback Process

Feedback is a critical component of any successful project, whether you’re developing a product, crafting a marketing campaign, or refining a service.

A well-structured feedback process ensures that input is gathered effectively, processed efficiently, and implemented in a way that improves the final outcome.

Here’s a step-by-step guide to help you create a feedback process that works seamlessly from start to finish. If you are looking for a user feedback form template, feel free to check it out here.

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What Is a Good Survey Response Rate? 12 Tips How To Improve It!

Are you struggling to boost your customer survey response rates? Or perhaps you’re wondering what qualifies as a “good” response rate? You’re not alone!

Getting customers to participate in feedback requests through a website feedback widget is a challenge for businesses of all kinds. That’s why we’re breaking down the essentials, offering simple and actionable tips to guide you in the right direction.

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How to Capture or Record Video from Website for Feedback [Tips & Tools]

If you’re searching for a tool to capture or record video from a website to improve your support process, then most likely, this is how your users typically send a question/complaint:

They find your “support@email” and write something vague, like: “My web page loads funny and slow.”

You ask for more details; they reply in a few days. After three or four back-and-forths, the culprit turns out to be the customer’s buggy add-on.

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Best 16+1 Usability Testing Tools 2024

For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success.

Imagine this: you’re crafting an experience meant to resonate with users, but if your tool needs to capture their behavior, preferences, and pain points effectively, you might be steering in the dark. 

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31 Best Website Feedback Tools in 2024

Working on new design drafts and website prototypes takes a lot of patience and knowledge. When you consider the feedback part of the process, it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line.

Email threads, Slack chats, phone calls, and meetings – that’s how the feedback is collected and managed.

Well, managed? Managing feedback through all these channels is barely possible. But here’s the good news.

We will help you to choose a website feedback tool and set up your design & feedback workflow to make feedback from colleagues and customers actionable and manageable again.

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22 Best Chrome Extensions for Developers in 2024

Some time ago, we reviewed the new Firefox browser designed for developers.

Since then, most of our developers kept Google Chrome as their primary browser.

Working with Chrome offers access to an immense repository of the best Chrome extensions for developers, web services, and tools, which makes our daily tasks less of a chore.

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Breadcrumbs for Websites: Best Practices & Examples

This post originally appeared on babich.biz, written by Nick Babich. Nick is a software developer who’s passionate about user experience.

Breadcrumbs (or breadcrumb trail) is a secondary navigation system that shows a user’s location on a site or web app.

The term came from the Hansel and Gretel fairy tale in which the main characters create a trail of breadcrumbs in order to track back to their house.

In this article, we explore the use of breadcrumbs on websites and discuss some best practices for applying breadcrumb trails to your own website or application.

Highly recommended read!

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