Micro surveys with screen capture tools

Get relevant, quality insights and make users love sharing feedback.

Survey logic

Map conditional questions to flow perfectly with the selected rating or answer. Applicable on multi-choices too.

Screenshots and annotations

From polls to dropdowns, you can build the most engaging survey. Enable screen recording for users to show and tell.

Feedback menu

Leverage AI to summarize your survey results and track metrics of response rates, CSAT scores, and more.

Multi-criteria targeting & segmentation

Trigger the surveys by user events, user properties, URL regex, etc.

User event triggers

Match user journey with survey content for the perfect timing. Besides time on page, use API events for targeting.

Segment customization

Create an audience group with custom user attributes, segments, or emails. Analyze responses with CRM data.

Omnichannel targeting

Create mobile app surveys and set open calls with SDK. Select device targeting and frequency limits.

Enriched context for precise understanding

Boost the survey experience and engagement with these additional features.

Metadata and console log

Add a welcome message to help users understand your research purpose. Close with a thank you and links.

Video feedback

Launch the screen and audio recorder from the feedback widget to capture the website experience.

Email follow-up

Enable email automation to communicate gratitude and next steps after the survey. Or reply to specific survey responses.

A platform to help you build on trust and confidence

Boost the research experience with these additional features.

Expert templates

Research and survey questions created in partnership with product leaders and coaches.

Internal feedback

Streamline CS, sales, marketing feedback on any website with browser extension for centralize insights.

Voting portal

Publish the voting portal or feedback tracking board to include more users and stakeholders’ voice.

Joscha Feth,
Lead Engineer

Usersnap allows us to get feedback more often and more precise ever since we adopted it. This really helps us to iterate faster on our design community's needs.

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Andre Lefort,
VP of Technology

We use Usersnap for all our projects and it has changed our entire QA process, with auto-captured user information to help us solve issues faster.

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Digital product team use case with Usersnap

Tony Stillwell,
Product Director

Listening to our customers has been a priority for us out of the gate. Usersnap has made that priority much easier to maintain.

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Start-up and scale-up use cases with Usersnap

Annie Ng,
Growth Lead

Usersnap gives us insights on our users’ pain points, top requests, and use cases. It helps us to prioritize new features and improve product design.

View success story

Gosia Pryc,
Product Manager

How to bring value to the end users is what our teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.

View success story

Product Discovery & Surveys

Navigate with reliable user evidence

Micro surveys with screen capture tools

Survey logic

Screenshots and annotations

Feedback menu

Multi-criteria targeting & segmentation

User event triggers

Segment customization

Omnichannel targeting

Enriched context for precise understanding

Metadata and console log

Video feedback

Email follow-up

A platform to help you build on trust and confidence

Expert templates

Internal feedback

Voting portal

User-led discovery & validation

Find insights fast

Let’s talk

Build the right features in the right way