#1 Customer Feedback Solution

Build better products with Customer Feedback

Make the voice of your customers the fuel that drives product decisions with Usersnap.

SATISFACTION RATINGS

Collect right-place, right time customer feedback

Send pop-ups with NPS, CSAT, CES or other rating systems to know customer happiness. Follow up with dynamic, open-ended questions to understand why customers think this way.

Measure customer satisfaction
Multiple choice surveys
Send action-based pop-ups
Customize the look and feel of widgets

BUGS & SUGGESTIONS

Let users send issues and suggestions

Set up a side button with feedback options to collect feature requests, video captures, and screenshots with annotations. Metadata such as URL, device, browser info and javascript errors are included.

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“Usersnap gives us insights on our users’ pain points, top requests, and use cases. It helps us to prioritize new features, improve product design, and figure out how to best provide overall value for Tango users.”

Annie Ng, Growth, Tango

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Integrations

Integrate with your favourite tools

Connect Usersnap with over 2,000 solutions, natively and through Zapier. Send customer feedback to designers and developers, or bring everyone together in the Usersnap dashboard.

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Closing the FEEDBACK loop

Respond to customers easily

Reply to customers directly from the feedback inbox, or engage with them on the public board. Tag, assign, and close issues. Less hassle on feedback management, more time for growth.

Check out our ultimate guide to customer feedback for more information!

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Get started now. It’s easy as ...

Signup for a free account. You’ll get access to all features for 15 days. No credit card required, no complicated onboarding, you are the master of customer feedback.