Make the voice of the customers the fuel to drive your product decisions with Usersnap.
Allow customers to browse and choose from a menu of various feedback projects. Link your service chat and documentation with a simple configuration.
Customer satisfaction surveys help you measure experiences with star or smiley ratings and determine how to best improve your products and service.
Know if people would recommend your product, and follow up with open-ended questions to find out why. Measure the loyalty of your customers in your product.
Use NPS, CSAT, CES and binary rating systems to measure customer happiness. Follow up with a dynamic open-ended question to understand "why" customers think this way.
Flexible triggers allowing you to ask feedback at the right moment will boost response rate. Customize the widget to fit your branding and theme.Sign up for free ⟶
Close the feedback loop by replying to customers or other actions directly in the feedback inbox. Less hassle on management, more time for growth.Try it out ⟶
Relevant statistics for you to quickly grasp customers' needs and evaluate your efforts. Knowing when and how to change will lead you to success.Get a demo ⟶
Usersnap works with over two thousand apps and solutions your team uses daily. Collect feedback across the entire product development lifecycle.
Signup for a free account. You’ll get access to all features for 15 days. No credit card required, no complicated onboarding, you are the master of customer feedback.
Install the Usersnap snippet on your website or app in just a few minutes so you can launch the widget and configure the display rules.
Configure your feedback collector, invite your team members, connect Usersnap to your favourite integration, and done!
15-day free trial. No credit card.