#1 Customer Feedback Solution

Build better products with Customer Feedback

Make the voice of your customers the fuel that drives product decisions with Usersnap.

Get started for free
customer feedback is awesome
customer feedback is awesome

Collect right-place, right time customer feedback

Send pop-ups with NPS, CSAT, CES or other rating systems to know customer happiness. Follow up with dynamic, open-ended questions to understand why customers think this way.

  • Measure customer satisfaction
  • Multiple choice surveys
  • Send action-based pop-ups
  • Customize the look and feel of widgets
satisfaction rating
feedback menu

Let users send issues and suggestions

Set up a side button with feedback options to collect feature requests, video captures, and screenshots with annotations. Metadata such as URL, device, browser info and javascript errors are included.

One click to a free trial ⟶
tango annie

“Usersnap gives us insights on our users’ pain points, top requests, and use cases. It helps us to prioritize new features, improve product design, and figure out how to best provide overall value for Tango users.”

Annie Ng, Growth, Tango
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Integrate with your favourite tools

Connect Usersnap with over 2,000 solutions, natively and through Zapier. Send customer feedback to designers and developers, or bring everyone together in the Usersnap dashboard.

See all integrations ⟶
closing the loop
Closing the FEEDBACK loop

Respond to customers easily

Reply to customers directly from the feedback inbox, or engage with them on the public board. Tag, assign, and close issues. Less hassle on feedback management, more time for growth.

Check out our ultimate guide to customer feedback for more information!

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Get started now. It’s easy as ...

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Signup for a free account
You’ll get access to all features for 15 days. No credit card required, no complicated onboarding, you are the master of customer feedback.

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Install the Usersnap snippet on your website or app in just a few minutes so you can launch the widget and configure the display rules.

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Configure your feedback collector, invite your team members, connect Usersnap to your favourite integration, and done!

A user feedback solution you can trust

Best Functionality Customer Feedback App
2021 Leader of Customer Feedback App
Best Ease of Use Customer Feedback App
Most Recommended Customer Feedback App
Top 20 Customer Feedback App
High Performer Customer Feedback App 2021 - Usersnap

Build better products
with customer feedback

15-day free trial. No credit card.

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