All About Quality Assurance (QA)

10 Excellent Open Source Bug Tracking Tools, by Usersnap

Over the last few years, developers got some superpowers. Or at least technologies such as open-source bug tracking enabled developers to do amazing things. And that’s incredible. That, combined with understanding user and customer feedback, has made devs more important than ever within a business.

However, there is one big challenge that comes with every new website or app. Something we – the tech-savvy people – call “a bug.” And those bugs are giving us, the developers, a hard time. And those bugs are the reason why we need to use bug-tracking systems in order to find, document, and solve these bugs.

Continue Reading →

5 Types Of User Acceptance Testing

This article is brought to you by Usersnap, a user acceptance testing solution that helps you to communicate visually. Get a 15-day free trial here.

The methodology of User Acceptance Testing (UAT) is pretty straight-forward. The implementation itself requires some in-depth knowledge on the available types of User Acceptance Testing, though.

User Acceptance Testing is the process of verifying that a created solution/software works for ‘the user’. This might sound easy enough but, in practice, it isn’t.

To make your journey into User Acceptance Testing a bit easier, we researched the 5 most common types of User Acceptance Testing you have to consider.

Continue Reading “5 Types Of User Acceptance Testing” →

25 Screen Capture Tools To Speed Up Web Project Communication

A picture is worth 1000 words. A very familiar quote and it still holds true, especially when it comes to screen capture. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure.

As per studies, 90% of information entering the brain is visual and that visuals are processed 60,000 times faster in the brain than text. To save cost and time and improve productivity, a visual communication tool for your teams to understand issues faster is must-have.

Continue Reading “25 Screen Capture Tools To Speed Up Web Project Communication” →

Fundamentals to Set Up Your User Acceptance Testing Workflow

In the last couple of weeks, we’ve given you a deeper look into the world of User Acceptance Testing. And over this period of time, we have received questions on a User Acceptance Testing workflow and process that works.

It’s quite a special topic for us too since our bug tracking & testing software is used by a variety of people and companies helping them in their User Acceptance Testing efforts.

In today’s blog post I’d like to show you what the actual User Acceptance Testing workflow looks like. From planning to executing and to analyzing your UAT efforts.

Let’s get started.

Continue Reading “Fundamentals to Set Up Your User Acceptance Testing Workflow” →

A 6-Step Guide to Web Application Testing

More and more web applications are being developed these days. And with each line of code being written, the potential for bugs arises.

Generally speaking, the costs of fixing bugs increase exponentially the later you find them.

The Systems Sciences Institute at IBM found that “the cost to fix an error found after product release was 4 to 5 times more than one uncovered during design, and up to 100 times more than one identified in the maintenance phase”.

And a study by the University of Cambridge found that software bugs cause economic damage of $312 billion per year worldwide.

These numbers highlight the importance of finding bugs as early as possible and to thoroughly test an application before it is released.

That is where web application testing comes in. Web application testing usually consists of multiple steps that ensure that an application is fully functional and runs smoothly and securely. It is an essential part of web development and ensures that an app is running properly before its release.

We put together a 6-step guide, which should give you an overview of what kind of tests to run to test your app.

Let’s get started!

Continue Reading “A 6-Step Guide to Web Application Testing” →

Let’s UAT: A practical test case illustrated on the example of Trello

User Acceptance testing is an important – yet often overlooked – step in every software development project. The principle of UAT is simple: It allows you to verify if a solution/software/application works for the user. Yet its implementation in real-life software development teams and processes is something a lot of companies struggle with. In this article, we guide you through a practical user acceptance testing example, illustrated by testing a Trello feature.

Continue Reading “Let’s UAT: A practical test case illustrated on the example of Trello” →

User Acceptance Testing – How To Do It Right In 2023!

With technology underpinning all business processes today, with the pace at which new technologies are emerging, companies need to introduce new products and services at a faster rate than their competitors using user acceptance testing software to meet the needs of the end user.

Why should they focus their efforts on quality assurance using user acceptance testing?

User acceptance testing is often the most essential to get right. Why? Because of the successful implementation, it’s the most effective in reducing both time and cost, whilst increasing customer satisfaction.
Continue Reading “User Acceptance Testing – How To Do It Right In 2023!” →

10 Bug Report Template Options that will Skyrocket your QA Process

Have you ever heard the phrase “work smarter, not harder”? Well, that is what the bug report template is all about!

There are many instances throughout your day (and the day of your trusted Quality Assurance team) where implementing this can help improve efficiency, increase accuracy, and make your life a whole lot easier.

You have that sneaking suspicion that there are ways that your testing life and that homemade bug report can be improved?

But how?

Continue Reading →

User Screen Recording: Solving Customer Feedback Errors, Circa 2021

I wish I could just send a user screen recording video.

Please delete this sentence from your vocabulary. Because we’ve heard your wish loud and clear, and we’re excited to announce Usersnap is your wholesome user screen recording feedback tool.

Are you also asking “How do I record a user session?”

You can now see the entire flow of your users’ issues and save time in clarifying the steps of troubleshooting. Plus, your customers also save time in explaining what their screenshot means. Win-win.

Continue Reading →

How Google Conducts User Research for Customer Loyalty

Google’s tech alone didn’t build them into a top company. The fact is that user research matters too!

Creatively exploring market preferences is critical for success. Google first gained an initial foothold and held onto it through such evaluations. Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result.

Continue Reading “How Google Conducts User Research for Customer Loyalty” →