User Acceptance Testing – How To Do It Right!

With technology underpinning all business processes today, with the pace at which new technologies are emerging, companies need to introduce new products and services at a faster rate than their competitors using user acceptance testing software to meet the needs of the end user.

Why should they focus their efforts on quality assurance using user acceptance testing?

User acceptance testing is often the most essential to get right. Why? Because of the successful implementation, it’s the most effective in reducing both time and cost, whilst increasing customer satisfaction.
Continue Reading “User Acceptance Testing – How To Do It Right!”

Fundamentals to set up your User Acceptance Testing workflow

In the last couple of weeks, we’ve given you a deeper look into the world of User Acceptance Testing. And over this period of time, we have received questions on a User Acceptance Testing workflow and process that works.

It’s quite a special topic for us too, since our bug tracking & testing software is used by a variety of people and companies helping them in their User Acceptance Testing efforts.

In today’s blog post I’d like to show you what the actual User Acceptance Testing workflow looks like. From planning to executing and to analyzing your UAT efforts.

Let’s get started. Continue Reading “Fundamentals to set up your User Acceptance Testing workflow”

User Screen Recording: Solving Customer Feedback Errors, Circa 2021

I wish I could just send a user screen recording video.

Please delete this sentence from your vocabulary. Because we’ve heard your wish loud and clear, and we’re excited to announce Usersnap is your wholesome user screen recording feedback tool. 

Are you also asking “How do I record a user session?”

You can now see the entire flow of your users’ issues and save time in clarifying the steps of troubleshooting. Plus, your customers also save time in explaining what their screenshot means. Win-win.

Continue Reading “User Screen Recording: Solving Customer Feedback Errors, Circa 2021”

Let’s UAT: A practical test case illustrated on the example of Trello

User Acceptance testing is an important – yet often overlooked – step in every software development project. The principle of UAT is simple: It allows you to verify if a solution/software/application works for the user. Yet its implementation in real life software development teams and processes is something a lot of companies struggle with. In this article, we guide you through a practical user acceptance testing example, illustrated by testing a Trello feature.

Continue Reading “Let’s UAT: A practical test case illustrated on the example of Trello”

How Google Conducts User Research for Customer Loyalty

Google’s tech alone didn’t build them into a top company. The fact is that user research matters too!

Creatively exploring market preferences is critical for success. Google first gained an initial foothold and held onto it through such evaluations. Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result.

Continue Reading “How Google Conducts User Research for Customer Loyalty”

Save 35% Communication Time on Client Approval with Usersnap Board

Your clients look to you and your agency for functional, appealing websites. As the creative pro committed to customer satisfaction, you and your company must balance that goal while maintaining an efficient communication flow that allows you and your team to do your best work.

Continue Reading “Save 35% Communication Time on Client Approval with Usersnap Board”

7 Excellent Open Source Bug Tracking Tools, by Usersnap

Over the last few years, developers got some superpowers. Or at least, technologies such as open source bug tracking enabled developers to do amazing things. And that’s incredible. That, combined with understanding user and customer feedback, has made devs more important than ever within a business.

However, there is one big challenge that comes with every new website or app. Something we – the tech-savvy people – call “a bug”. And those bugs are giving us, the developers, a hard time. And those bugs are the reason, why we need to use bug tracking systems in order to find, document, and solve these bugs.

Continue Reading “7 Excellent Open Source Bug Tracking Tools, by Usersnap”

Product Validation: Make Sure You Do These 4 Things Before You Build A Product

The success of a new product depends on many factors.

Is there a market for the product? Is the product solving a major issue? And is your product being accepted by users and customers? In this article, we want to shed some light on the topic of product validation and answer the question: What can you do before you start developing a new product?
Continue Reading “Product Validation: Make Sure You Do These 4 Things Before You Build A Product”

In praise of QA: What is Quality Assurance?

Let’s talk about Quality Assurance: I’m super happy to work with a company that puts a lot of energy into the quality assurance part of every single software development project.

Quality assurance is a discipline that’s overlooked and under-appreciated. We produce software, share it with the team, test it, collect feedback, ask beta testers and then do it over again. Share, test, collect, ask, repeat. Yup, that’s pretty much it.

Yet people treat quality assurance as something superficial – a few tests here, a few user feedback there, and with one big eye staring at the release button.
Continue Reading “In praise of QA: What is Quality Assurance?”

5 Types Of User Acceptance Testing

This article is brought to you by Usersnap, a user acceptance testing solution that helps you to communicate visually. Get a 15-day free trial here.

The methodology of User Acceptance Testing (UAT) is pretty straight-forward. The implementation itself requires some in-depth knowledge on the available types of User Acceptance Testing, though.

User Acceptance Testing is the process of verifying that a created solution/software works for ‘the user’. This might sound easy enough but, in practice, it isn’t.

To make your journey into User Acceptance Testing a bit easier, we researched the 5 most common types of User Acceptance Testing you have to consider.

Continue Reading “5 Types Of User Acceptance Testing”