Our customers
have exciting stories to tell

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Customer Feedback

Rachel Panush

"We use Usersnap for all our projects. It’s great that Usersnap captures browser and device information to help us to debug reported issues."
Tony Stillwell

“The instant visual feedback we get from Usersnap has helped us tremendously for our product development.”
Franz Tretter

"As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better."

User Feedback

Yunchi Luo

"Usersnap has significantly reduced our response time to fixing bugs, while its integration with Desk makes managing feedback from our users easier, too."
Tony Alex Band
Ripe NCC

"With Usersnap we get detailed bug reports that never require follow-up questions, satisfying both our customers and developers!"
Fardeen Chowdhury

"Usersnap has been an invaluable resource during a project's development as well as coordinating with clients."

Client Feedback

Enzo Pietzsch

"Reporting an issue is just one click away and the combination of a screenshot in addition to highly relevant metadata makes reproducing a bug a breeze."
Sabine Wahl

"Usersnap delivers exactly the information we need to get sufficient information to reproduce every issue easily."
Jörg Sutara

"If you want to speed up your development cycle, I can recommend Usersnap. Having a feedback tool in place which delivers understandable feedback and bug reports is priceless."

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