Zendesk + Usersnap

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Try the Usersnap App for Zendesk

How to set up Usersnap with Zendesk?

1

Register for a Usersnap account

Get your Usersnap account and setup your first bug tracking project.
2

Embed the feedback widget on your site or web app

Install the Usersnap feedback button on your site/web app or use our browser extensions to receive bug reports and feedback.
3

Add the Zendesk integration to your Usersnap project

Get your tickets directly in Zendesk for every feedback created with the Usersnap button.

Why integrate Usersnap with Zendesk?

Send annotated screenshots & bug reports to Zendesk

Annotated screenshots attached to every Zendesk ticket helps you see the problem through your client's eyes.

The Usersnap bug tracker improves customer support with visual feedback in every Zendesk ticket.

Customer feedback & bugs, always up-to-date inside Zendesk

Once you connect Usersnap with Zendesk, we send annotated screenshots to Zendesk every time a screenshot or bug report is created with the Usersnap feedback widget.

Empower your clients with Usersnap

Usersnap comes with easy-to-use visual feedback tools for better visual communication.

With the Zendesk integration from Usersnap, you get extended information about your client's session such as OS, browser version, screen and browser size and installed plugins.

TwEEts about usersnap + Zendesk Integrations

Product Development

Speed up development cycles & enhance communication with visual feedback and Usersnap Classic.
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Customer Experience

Increase customer happiness with website & product feedback from Usersnap CX.
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"Getting detailed, visual feedback has eliminated confusion and streamlined our QA process"
Behnaz Babazadeh

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