Web-Agencies:  
Get your projects approved quicker

Streamline Your Acceptance Testing.
You can avoid slow customer feedback and provide a clear, visual process with Usersnap.

Happy customer jumping

Visual feedback on your website

Get feedback where it happens, directly in your browser. Offer your clients and testers an easy tool for sending in bugs and feedback without further explanation.

No endless conversations over bug reports for your developers ever again.

See how it works →
How Usersnap works for digital agencies
Guestlist - live client discussion and ticket overview

Live discussions for faster communication

Live comments allow you and your team to resolve issues faster and better. No need to jump around different tools, and definitely no more email threads, for bug tracking and client communication.

Streamline ticket discussion in one platform and resolve feedback promptly.

The White Label Agency is using Usersnap

A really great feature of Usersnap is that it automatically captures the used browser, URL, and screen size for each snapshot.

Bobby King, The White Label Agency

Read the success story
Bobby King, The White Label Agency
Get the whole team on board with Usersnap

Save time & hassle for your project managers

By removing the back and forth in the communication with your client, you can save your project managers' and designers' time.  

Project managers can finish your projects faster.

Try it for free →

Public ticket portal for clients to track progress

External users can access the Guestlist view with just their emails. With ticket status visible, your clients can check the progress easily. Carry out discussions in the live comment section.

Keep your clients calm.

Read More About It →
Usersnap on different devices
See what your users see

Get the screen size and browser version with every screenshot

Receive metadata like screen resolution, browser, OS, location and console log  automatically with each of your bug reports.

Save your developers' time by not having to ask your clients.

LOVED BY TEAMS AT

Happy Usersnap customers

Installation takes 5 minutes and supports your existing tool-chain

Embed the feedback widget on your website.Connect Usersnap to your favorite tool.

Receive feedback and visual bug reports
in Jira, Basecamp, Asana or Slack.

View all 30+ integrations →
Usersnap integrations

Get your web projects approved quicker

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Features tailored to digital agency needs

Customizable feedback widget

Adapt the widget to your brand and integrate it into your websites.

Screenshot with comments

See the visitor's comments visually with screenshot and annotations.

Client-side error recording

Get Javascript errors for fast bug reproduction and debugging.

Understand what your user see

See exactly what your users see.  
Get a browser screenshot without installing any plugin.

Use your existing workflow

30+ integrations available. Automatic or selective transfer to your project management or issue tracking tool.

Powerful dashboard

Everything your team needs to manage bugs and feedback. Collaborate, organise, label, search, prioritise.

Support for responsive websites

Usersnap works seamlessly on all primary browsers on both desktop, tablet & mobile.

All the context data available

URL. Operating system. Screen resolution. Browser version.

Get notified on new issues.

Never miss a critical bug again. Receive bug reports & user feedback inside Slack and Intercom.

What our customers say

Rachel Panush
Executionists

"We use Usersnap for all our projects. It’s great that Usersnap captures browser and device information to help us better debug reported issues."
Tony Stillwell
DivvyHQ

“The instant visual feedback we get from Usersnap has helped us tremendously for our product development.”
Franz Tretter
Runtastic

"As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better."

Get visual user feedback and
optimize your testing process

Yunchi Luo, Compass. Happy Usersnap customer
Yunchi Luo
Tech Lead at Compass

“Usersnap has significantly reduced our response time to fixing bugs, while it's integration with Desk makes managing feedback from our users easier, too. Consider the Compass engineering team impressed.”

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