Get feedback where it happens, directly in your browser. Offer your clients and testers an easy tool for sending in bugs and feedback without further explanation. No endless conversations over bug reports for your developers ever again.Try it for free →More about panels →
Receive metadata like screen resolution, browser, OS, location and console log automatically with each of your bug reports. Save your developers' time by not having to ask your clients.Try it for free →
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
External users can access the guest board with just their emails. With ticket status visible, your clients can check the progress easily. Carry out discussions in the live comment section.
Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.
Each feedback project has its own notification setting for you to focus on the most relevant info.
Launch or pause your projects from the dashboard. Use the preview mode to test before going live.
Browse and work through the feedback in one clear view.
Apply your brand’s colors and text fonts. Our customizations allow you to style the feedback widget in many ways.
The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.
Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.
We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.
All data of your projects and tickets can be exported. You are the magician of the show.
Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.
If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.
Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.
We are committed to WCAG 2.1 AA standards for these project types: NPS and quick issue reporting.
Self-service premium plan to fulfil enterprise solutions without the hassle of talking to a sales representative.
Implement native feedback forms to your mobile applications. Streamline insights and requests of all devices to one single place.