For Web Agencies

Get your projects
approved quicker

Streamline your client's acceptance testing. You can avoid slow client feedback and provide a clear, visual approval process with Usersnap. No more confusion with emails, Powerpoints or spreadsheets.

Be first to test itSchedule demo →
Screen recording how Usersnap works for visual feedback
usersnap logo

Solve issues faster

Get feedback where it happens, directly in your browser. Offer your clients and testers an easy tool for sending in bugs and feedback without further explanation. No endless conversations over bug reports for your developers ever again.

Try it for free →More about panels →
meta data of Usersnap feedback

Get the screen size and browser version with every issue report

Receive metadata like screen resolution, browser, OS, location and console log  automatically with each of your bug reports. Save your developers' time by not having to ask your clients.

Try it for free →

Send engineers video feedback

From the Usersnap dashboard, show screen recordings with all the metadata included. Save development resources in understanding the issues clearly.

Learn more about video screen recording →More about emails  →
video screen recording, Usersnap
bobby king

"A really great feature of Usersnap is that it automatically captures the used browser, URL, and screen size for each snapshot.”

Bobby King, The White Label Agency
Read the customer success story →
Usersnap board for clients to track feedback status. Free for unlimited external users.

Public board for clients to track progress

External users can access the guest board with just their emails. With ticket status visible, your clients can check the progress easily. Carry out discussions in the live comment section.

Save time & hassle for your project managers

In the communication with your client, you can save your project managers' and designers' time. Your project managers can finish projects faster.

Schedule demo →More about emails  →
management of feedback

Integrate with tools you use daily

View Usersnap integrations ⟶

Additional features

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Place the code snippet to your HTML just once to start your feedback adventure. Or use our Wordpress plugin.

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Projects and notifications

Each feedback project has its own notification setting for you to focus on the most relevant info.

Spaces for teams and sites

Create spaces to organize your feedback projects for different sites and/or teams.

target relevant audiences

User permissions

Grant team members with different permission levels for your account, spaces, and projects.



Apply your brand’s colors, text fonts and logo to your feedback widgets and feedback reply emails to boost  brand’s credibility.

app windows

Browser extension

The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.


Cloud-based hosting

Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.


Security (GDPR, CCPA)

We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.


Data export

All data of your projects and tickets can be exported. You are the magician of the show.

Language support

Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.



If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.

Unlimited feedback

Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.

Web content accessibility

We are committed to WCAG 2.1 AA standards for these project types: NPS and quick issue reporting.

Premium plan for global teams

Self-service premium plan to fulfil enterprise solutions without the hassle of talking to a sales representative.

mobile sdk of Usersnap

Mobile application SDK

Implement native feedback forms to your mobile applications. Streamline insights and requests of all devices to one single place.

Get your projects
approved faster

Try it, it’s free, no credit card.

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