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Streamline your client's acceptance testing. You can avoid slow client feedback and provide a clear, visual approval process with Usersnap. No more confusion with emails, Powerpoints or spreadsheets.
Be first to test itSchedule demo →
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Get feedback where it happens, directly in your browser. Offer your clients and testers an easy tool for sending in bugs and feedback without further explanation. No endless conversations over bug reports for your developers ever again.
Try it for free →More about panels →
Receive metadata like screen resolution, browser, OS, location and console log automatically with each of your bug reports. Save your developers' time by not having to ask your clients.
Try it for free →From the Usersnap dashboard, show screen recordings with all the metadata included. Save development resources in understanding the issues clearly.
Learn more about video screen recording →More about emails →
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
"A really great feature of Usersnap is that it automatically captures the used browser, URL, and screen size for each snapshot.”
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External users can access the guest board with just their emails. With ticket status visible, your clients can check the progress easily. Carry out discussions in the live comment section.
In the communication with your client, you can save your project managers' and designers' time. Your project managers can finish projects faster.
Schedule demo →More about emails →.svg)
Place the code snippet to your HTML just once to start your feedback adventure. Or use our Wordpress plugin.
Each feedback project has its own notification setting for you to focus on the most relevant info.
Create spaces to organize your feedback projects for different sites and/or teams.
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Grant team members with different permission levels for your account, spaces, and projects.
Apply your brand’s colors, text fonts and logo to your feedback widgets and feedback reply emails to boost brand’s credibility.
The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.
Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.
We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.
All data of your projects and tickets can be exported. You are the magician of the show.
Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.
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If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.
Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.
We are committed to WCAG 2.1 AA standards for these project types: NPS and quick issue reporting.
Self-service premium plan to fulfil enterprise solutions without the hassle of talking to a sales representative.
Implement native feedback forms to your mobile applications. Streamline insights and requests of all devices to one single place.
