Streamline Your Acceptance Testing.
You can avoid slow customer feedback and provide a clear, visual process with Usersnap.
Get feedback where it happens, directly in your browser. Offer your clients and testers an easy tool for sending in bugs and feedback without further explanation.
No endless conversations over bug reports for your developers ever again.
Live comments allow you and your team to resolve issues faster and better. No need to jump around different tools, and definitely no more email threads, for bug tracking and client communication.
Streamline ticket discussion in one platform and resolve feedback promptly.
By removing the back and forth in the communication with your client, you can save your project managers' and designers' time.
Project managers can finish your projects faster.
External users can access the Guestlist view with just their emails. With ticket status visible, your clients can check the progress easily. Carry out discussions in the live comment section.
Keep your clients calm.
Receive metadata like screen resolution, browser, OS, location and console log automatically with each of your bug reports.
Save your developers' time by not having to ask your clients.
Embed the feedback widget on your website.Connect Usersnap to your favorite tool.
Receive feedback and visual bug reports
in Jira, Basecamp, Asana or Slack.
Adapt the widget to your brand and integrate it into your websites.
See the visitor's comments visually with screenshot and annotations.
See exactly what your users see.
Get a browser screenshot without installing any plugin.
30+ integrations available. Automatic or selective transfer to your project management or issue tracking tool.
Everything your team needs to manage bugs and feedback. Collaborate, organise, label, search, prioritise.
Usersnap works seamlessly on all primary browsers on both desktop, tablet & mobile.
URL. Operating system. Screen resolution. Browser version.
Never miss a critical bug again. Receive bug reports & user feedback inside Slack and Intercom.
“Usersnap has significantly reduced our response time to fixing bugs, while it's integration with Desk makes managing feedback from our users easier, too. Consider the Compass engineering team impressed.”