Streamline Your Acceptance Testing.
You can avoid slow client feedback and provide a clear, visual approval process with Usersnap.
Get feedback where it happens, directly in your browser. Offer your clients and testers an easy tool for sending in bugs and feedback without further explanation.
No endless conversations over bug reports for your developers ever again.
Live comments allow you and your team to resolve issues faster and better. No need to jump around different tools, and definitely no more email threads, for bug tracking and client communication.
Streamline ticket discussion in one platform and resolve feedback promptly.
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“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
External users can access the Guestlist view with just their emails. With ticket status visible, your clients can check the progress easily. Carry out discussions in the live comment section.
Keep your clients calm.
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By removing the back and forth in the communication with your client, you can save your project managers' and designers' time.
Project managers can finish your projects faster.
"A really great feature of Usersnap is that it automatically captures the used browser, URL, and screen size for each snapshot.”
Bobby King, The White Label Agency
Receive metadata like screen resolution, browser, OS, location and console log automatically with each of your bug reports.
Save your developers' time by not having to ask your clients.
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Adapt the widget to your brand and integrate it into your websites.
See the visitor's comments visually with screenshot and annotations.
Get Javascript errors for fast bug reproduction and debugging.
See exactly what your users see.
Get a browser screenshot without installing any plugin.
30+ integrations available. Automatic or selective transfer to your project management or issue tracking tool.
Everything your team needs to manage bugs and feedback. Collaborate, organise, label, search, prioritise.
Usersnap works seamlessly on all primary browsers on both desktop, tablet & mobile.
URL. Operating system. Screen resolution. Browser version.
Never miss a critical bug again. Receive bug reports & user feedback inside Slack and Intercom.
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