Feedback for every need.

QA, product insights, customer experience and marketing. Discover opportunities to grow and improve.

Get started, it’s free

Successful teams collect feedback with Usersnap

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Quality assurance

Easily streamline bug reporting.

Anyone can send the perfect bug report, with screenshots, annotations and metadata included. Understand tickets, forward them to your favorite backlog tool and save valuable time.

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visual feedback
graph going up

Measure customer experience and customer success.

Know your customers better than ever before, giving them a feedback menu and quantifying their satisfaction. Engage with customers directly in the Usersnap inbox or integrate Usersnap with your favorite CS tools.

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Test, iterate, ship.

Move quickly from “project ready” to “project shipped”. Do user acceptance testing (UAT) with selected customers to see if it does what it should.

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UAT flow
plan your roadmap
Product insights

Get product feedback, research, and measure satisfaction.

Collect feature requests, beta test for feedback, and make better product decisions. Organize, build, and adjust your roadmap based on validated customer needs.

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Improve the user journey, from landing page to subscription.

Show tailored pop-ups to website visitors, at the right place and right time. Collect feedback to optimize conversion rates, uncovering both their pains and delights.

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user journey
routing menu
Self service

Direct users to the right place.

Manage incoming feedback, display a menu to help directing users to the relevant feedback collector. Link your service chat or documentation with a simple configuration.

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Canva’s case study


Communicating visual matters with users
Unsolicited customer feedback sources.
task list icon
Streamlining internal bug tracking with efficiency

“Usersnap allows us to get feedback more often and more precise ever since we adopted it. This really helps us to iterate faster on our design community's needs.”

Joscha Feth, Engineer


215% increase
in customer feedback submission
Improved efficiency
by streamlining and automating tickets.
Raised customer satisfaction
by allowing for in-app feedback.
Check out all of our customer stories ⟶

Bring feedback into your
team’s workflow

View all our integrations ⟶

Collect feedback,
ship better & faster.

Try it, it’s free, no credit card.

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