Pricing & Plans

Find the right plan matching your current needs 

Get your 2-weeks free trial

No credit card needed. Hassle-free.
$9   /month
2 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
1 feedback project
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
SOON! Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Integrate with 2,000 apps
Add a team member for
$6
Add a project for
$9
Browser error recording
Customer care replies
Custom widget branding
Integrate via Webhook
$69   /month
10 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
3 feedback projects
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
SOON! Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Integrate with 2,000 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Add a team member for $6
Add a project for
$9
Browser error recording
Customer care replies
Custom widget branding
Integrate via Webhooks
$129   /month
Start with 15 team members
Start with a few team members and purchase more if you need them. Be flexible with the users who are managing the feedback in Usersnap.
Start with 10 feedback projects
Stay flexible with our  plan. Start with some projects and purchase more when you need them.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
SOON! Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Integrate with 2,000 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Add a team member for $6
Add additional team members when you need them.
Add a project for $9
Add more projects when you need them.
Browser error recording
The Usersnap feedback widget can record all kinds of JavaScript errors from your users' browser.
Customer care replies
Usersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Custom widget branding
Integrate via Webhooks
$19   /month
2 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
1 feedback project
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
SOON! Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Integrate with 2,000 apps
Add a team member for
$6
Add a project for
$9
Browser error recording
Customer care replies
Custom widget branding
Integrate via Webhook
$79   /month
10 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
3 feedback projects
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
SOON! Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Integrate with 2,000 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Add a team member for $6
Add a project for
$9
Browser error recording
Customer care replies
Custom widget branding
Integrate via Webhooks
$149   /month
Start with 15 team members
Start with a few team members and purchase more if you need them. Be flexible with the users who are managing the feedback in Usersnap.
Start with 10 feedback projects
Stay flexible with our  plan. Start with some projects and purchase more when you need them.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
SOON! Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Integrate with 2,000 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Add a team member for $6
Add additional team members when you need them.
Add a project for $9
Add more projects when you need them.
Browser error recording
The Usersnap feedback widget can record all kinds of JavaScript errors from your users' browser.
Customer care replies
Usersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Custom widget branding
Integrate via Webhooks

Enterprise & Custom plans

We offer tailored, on-request plans for organizations
and companies with specific needs.
Contact Sales
up to team members
up to projects
up to page views
Custom subscription payment
Custom terms of service
Custom widget branding
Integrate with Webhooks
Enterprise support & security
Freeze your account
$5   /month
Contact Sales
secure your data
while you are away

Comparison

Features
Basic
Startup
Company
Enterprise
Team members
2
10
15+
up to unlimited
Feedback projects
including all feedback use-case widgets
1
3
10+
up to unlimited
# of archived projects
0
0
5
up to unlimited
Feedback reporters & feedback items
unlimited
unlimited
unlimited
unlimited
The Usersnap Dashboard
including team collaboration, notifications, custom data fields, multi-project inbox 
Widget features
Browser extensions, automated metadata, visual annotation methods, mobile website capture
Visual feedback
Screenshots or screen recording can be added
Mobile app for
dashboard
High security & GDPR,CCPA compliance
Integrate with 2,000 apps
slack integration
Routing Menu
icon x
Customer care replies
icon x
icon x
Development Package
Client-side error logging, export feedback data, full API access
icon x
icon x
Custom Branding
for Widgets
icon x
icon x
icon x
Webhook integration
icon x
icon x
icon x
Enterprise support
Enterprise security (incl. audits), implementation support
icon x
icon x
icon x
Page views limit
< 1,000,000
< 1,000,000
< 1,000,000
> 1,000,000
Terms of Service
Custom terms
Subscription Payment
Credit card
Credit card
Credit card
Bank/Credit card
Support
Basic
Basic
Basic
Premium

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Addthis - a happy customer for many years

"In a global organization with over 2,000 employees, Usersnap’s easy to use solution is essential in scaling up our feedback exchange."

Gerald Haydtner
Dynatrace

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