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Basic
$9 /month
Start free trial2 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
1 feedback project
ⓘA project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
ⓘUnlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
Browser-error recording
Customer care replies
Integrate via Webhook
Custom widget branding
Browser-error recording
Customer care replies
Integrate via Webhook
Custom widget branding
most popular
Startup
Startup
$69 /month
Start free trial10 team members
ⓘA team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
3 feedback projects
ⓘA project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
ⓘUnlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
ⓘIntegrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Browser error recording
Customer care replies
Integrate via Webhook
Custom widget branding
Customer care replies
Integrate via Webhook
Custom widget branding
Company
$129 /month
Start free trial15 team members
ⓘA team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
10 feedback projects
ⓘA project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
ⓘUnlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
ⓘIntegrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Browser error recording
ⓘThe Usersnap feedback widget can record all kinds of JavaScript errors from your users' browser.
Customer care replies
ⓘUsersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Integrate via Webhook
Custom widget branding
Custom widget branding
Basic
$19 /month
Start free trial2 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
1 feedback project
ⓘA project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
ⓘUnlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
Browser-error recording
Customer care replies
Integrate via Webhook
Custom widget branding
Browser-error recording
Customer care replies
Integrate via Webhook
Custom widget branding
most popular
Startup
Startup
$79 /month
Start free trial10 team members
ⓘA team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
3 feedback projects
ⓘA project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
ⓘUnlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
ⓘIntegrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Browser error recording
Customer care replies
Integrate via Webhook
Custom widget branding
Customer care replies
Integrate via Webhook
Custom widget branding
Company
$149 /month
Start free trial15 team members
ⓘA team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
10 feedback projects
ⓘA project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
ⓘUnlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
ⓘIntegrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Browser error recording
ⓘThe Usersnap feedback widget can record all kinds of JavaScript errors from your users' browser.
Customer care replies
ⓘUsersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Integrate via Webhook
Custom widget branding
Custom widget branding
Custom plans
If the above self-service plans are not fitting your organization,
get a quote for a custom plan.
get a quote for a custom plan.
Comparison
Features
Basic
Startup
Company
Enterprise
Team members
2
10
15
up to unlimited
Feedback reporters & feedback items
unlimited
unlimited
unlimited
unlimited
The Usersnap Dashboard
ⓘincluding team collaboration, notifications, custom data fields, multi-project inbox
Widget features
ⓘBrowser extensions, automated metadata, visual annotation methods, mobile website capture
High security & 100% GDPR compliance
Integrate with 1,500 apps
Webhook integration
Enterprise support
Enterprise security (incl. audits) + infrastructure,
Implementation support
Enterprise security (incl. audits) + infrastructure,
Implementation support
Subscription Payment
Credit card
Credit card
Credit card
Bank/Credit card
