Find the right Pricing Plan
for your needs

No credit card needed. Hassle-free.

deal
$9   /month
2+ team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates. You can add additional team members to your plan.
1+ feedback project
A project is a feedback widget for a use case with a dashboard and including a feedback item list. You can add additional projects to your plan.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Add a team member
Add additional team members for $/€ 6 when you need them.
Add a project
Add more projects for $/€ 9 when you need them.
Integrate with 2,000 apps
Browser error recording
Customer care replies
Custom widget design
Remove Usersnap branding
Integrate via Webhooks
Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
$69   /month
10+ team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
3+ feedback projects
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Add a team member
Add additional team members for $/€ 6 when you need them.
Add a project
Add more projects for $/€ 9 when you need them.
Integrate with 2,000 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, etc. Customer Service solutions are not included.
Browser error recording
Customer care replies
Custom widget design
Remove Usersnap branding
Integrate via Webhooks
$129   /month
15+ team members
Start with a few team members and purchase more if you need them. Be flexible with the users who are managing the feedback in Usersnap.
10+ feedback projects
Stay flexible with our  plan. Start with some projects and purchase more when you need them.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Add a team member
Add additional team members for $/€ 6 when you need them.
Add a project
Add more projects for $/€ 9 when you need them.
Integrate with 2,000 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc. Includes also Customer-Service-Apps.
Browser error recording
The Usersnap feedback widget can record all kinds of JavaScript errors from your users' browser.
Customer care replies
Usersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Custom widget design
Customize the widgets and add a logo in the header. Add an individual web-font to the widgets.
Usersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Remove Usersnap branding
Integrate via Webhooks
$249   /month
25+ team members
25+ feedback projects
Unlimited reporters
Screen recording
Add a team member
Add a project
Integrate with 2,000 apps
Browser error recording
Customer care replies
Custom widget design
Remove Usersnap branding
Integrate via Webhooks
$19   /month
2+ team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates. You can add additional team members to your plan.
1+ feedback project
A project is a feedback widget for a use case with a dashboard and including a feedback item list. You can add additional projects to your plan.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Add a team member
Add additional team members for $/€ 6 when you need them.
Add a project
Add more projects for $/€ 9 when you need them.
Integrate with 2,000 apps
Browser error recording
Customer care replies
Custom widget design
Remove Usersnap branding
Integrate via Webhooks
Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
$79   /month
10+ team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
3+ feedback projects
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Add a team member
Add additional team members for $/€ 6 when you need them.
Add a project
Add more projects for $/€ 9 when you need them.
Integrate with 2,000 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, etc. Customer Service solutions are not included.
Browser error recording
Customer care replies
Custom widget design
Remove Usersnap branding
Integrate via Webhooks
$149   /month
15+ team members
Start with a few team members and purchase more if you need them. Be flexible with the users who are managing the feedback in Usersnap.
10+ feedback projects
Stay flexible with our  plan. Start with some projects and purchase more when you need them.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Screen recording
Let your users record their flows and send you a video to explain their feedback or issues.
Add a team member
Add additional team members for $/€ 6 when you need them.
Add a project
Add more projects for $/€ 9 when you need them.
Integrate with 2,000 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc. Includes also Customer-Service-Apps.
Browser error recording
The Usersnap feedback widget can record all kinds of JavaScript errors from your users' browser.
Customer care replies
Usersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Custom widget design
Customize the widgets and add a logo in the header. Add an individual web-font to the widgets.
Usersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Remove Usersnap branding
Integrate via Webhooks
$299   /month
25+ team members
25+ feedback projects
Unlimited reporters
Screen recording
Add a team member
Add a project
Integrate with 2,000 apps
Browser error recording
Customer care replies
Custom widget design
Remove branding
Integrate via Webhooks

Enterprise plan

starts from $949   /month
We offer tailored, on-request plans for organizations
and companies with specific needs.
Includes all from Premium plan and ...
Contact Sales
up to team members
up to projects
up to page views
Custom subscription payment
Custom terms of service
Remove Usersnap branding
Dedicated support manager
Enterprise support & security
Freeze your account
$5   /month
Contact Sales
secure your data
while you are away

Comparison

Features
Basic
Startup
Company
Premium
Team members
2+
10+
15+
25+
Feedback projects
including all feedback use-case widgets
1+
3+
10+
25+
# of archived projects
0
0
5
15
Feedback reporters & feedback items
unlimited
unlimited
unlimited
unlimited
The Usersnap dashboard
including team collaboration, notifications, custom data fields, multi-project inbox 
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Widget features
Browser extensions, automated metadata, visual annotation methods, mobile website capture
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Visual feedback
Screenshots or screen recording
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Native screenshot technology
icon x
icon x
icon x
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Mobile app for
dashboard
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High security & GDPR,CCPA compliance
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Integrate with 2,000 apps
Customer service apps are included from company plan and higher
icon x
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Routing menu
icon x
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Customer care replies
icon x
icon x
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Development package
Client-side error logging, export feedback data, full API access
icon x
icon x
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Custom branding
for widgets
icon x
icon x
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Webhook integration
icon x
icon x
icon x
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Enterprise support
Enterprise security (incl. audits), implementation support
icon x
icon x
icon x
icon x
Page views limit
< 1,000,000
< 1,000,000
< 1,000,000
< 5,000,000
Subscription payment
Credit card
Credit card
Credit card
Credit card / Bank*
Support
Basic
Basic
Basic
Basic

* Bank transfer is available for annual subscriptions

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Frequently Asked Questions (FAQs)

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