Pricing & Plans

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Basic
$19   /month
2 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
1 feedback project
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
Browser-error recording
Customer care replies
Integrate via Webhook
Custom widget branding
$69   /month
10 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
3 feedback projects
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Browser error recording
Customer care replies
Integrate via Webhook
Custom widget branding

Company
$129   /month
15 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
10 feedback projects
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Browser error recording
The Usersnap feedback widget can record all kinds of JavaScript errors from your users' browser.
Customer care replies
Usersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Integrate via Webhook
Custom widget branding

Basic
$29   /month
2 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
1 feedback project
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
Browser-error recording
Customer care replies
Integrate via Webhook
Custom widget branding
$79   /month
10 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
3 feedback projects
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Browser error recording
Customer care replies
Integrate via Webhook
Custom widget branding

Company
$149   /month
15 team members
A team member is someone who has access to the Usersnap dashboard and can collaborate with other team members. Invite all your teammates.
10 feedback projects
A project is a feedback widget for a use case with a dashboard and including a feedback item list.
Unlimited reporters
Unlimited reporters are the people who will send you feedback items (including screenshots) via your Usersnap feedback widget.
Integrate with 1,500 apps
Integrate your existing 3rd party solutions via native APIs or Zapier. Jira, Azure DevOps, Asana, Zendesk, etc
Browser error recording
The Usersnap feedback widget can record all kinds of JavaScript errors from your users' browser.
Customer care replies
Usersnap provides an easy-to-use customer reply feature (customer care) to answer via email within the Usersnap dashboard.
Integrate via Webhook
Custom widget branding

Custom plans

If the above self-service plans are not fitting your organization,
get a quote for a custom plan.
Enterprise
on request
Contact Sales
up to team members
up to projects
up to page views
Custom terms of service
Custom subscription payment
Custom widget branding
Freeze your account
$5   /month
Contact Sales
secure your data
while you are away

Comparison

Features
Basic
Startup
Company
Enterprise
Team members
2
10
15
up to unlimited
Feedback projects
including all feedback use-case widgets
1
3
10
up to unlimited
# of archived projects
0
0
5
up to unlimited
Feedback reporters & feedback items
unlimited
unlimited
unlimited
unlimited
The Usersnap Dashboard
including team collaboration, notifications, custom data fields, multi-project inbox 
Widget features
Browser extensions, automated metadata, visual annotation methods, mobile website capture
Mobile app for
dashboard
High security & 100% GDPR compliance
Integrate with 1,500 apps
icon x
Routing Menu
icon x
Customer care replies
icon x
icon x
Development Package
Client-side error logging, Export feedback data, Full API access
icon x
icon x
Custom Branding
for Widgets
icon x
icon x
icon x
Webhook integration
icon x
icon x
icon x
Enterprise support
Enterprise security (incl. audits) + infrastructure,
Implementation support
icon x
icon x
icon x
Page views limit
< 500,000
< 500,000
< 1,000,000
> 1,000,000
Terms of Service
Custom terms
Subscription Payment
Credit card
Credit card
Credit card
Bank/Credit card
Support
Basic
Basic
Basic
Premium

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Happy Usersnap customers

Frequently Asked Questions (FAQs)

Your Product Demo

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Included Integrations

PROJECT MANAGEMENT & BUG TRACKING INTEGRATIONS
for Usersnap QA

JIRA
Basecamp
Asana
Trello
Pivotal Tracker
Redmine
GitHub
GitLab
Axosoft
Trac
FogBugz
Kanbanize
TFS
Teamwork
Slack
Active Collab

CUSTOMER CARE INTEGRATIONS
FOR Usersnap QA

Intercom
ZenDesk

1,500 INTEGRATIONS
FOR Usersnap CX

Zapier
Email
Addthis - a happy customer for many years

"We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process."

Behnaz Babazadeh
AddThis

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