Three months ago – on Thursday, April 16th – we launched bugtrackers.io as a new platform showing the life of people in web development.

I expected it to be super fun. And of course, I expected it to be successful. After all, we showcased the life of famous, successful or extraordinary tech people, like CTOs, developers, web designers or product people.

But I didn’t expect it to have such an impact on me personally.

Today, I’m sharing the top takeaways for me and for us as a company. Yours might be different, which is why I encourage you reading all of the interviews in their entirety.

I hope they’re as valuable for you as they’ve been for us.

Freshdesk is a simple and easy-to-use customer support software used by some well-known companies such as Sony, Cisco and many others. More and more customers are approaching us on how to get more out Usersnap by integrating it with Freshdesk.

So, I’d like to show you how to boost your customer support by integrating Freshdesk with Usersnap.

Trello is a great tool for managing all your project-related tasks and staying in sync with colleagues and clients. We at Usersnap are avid fans of Trello. And we even built a Usersnap integration for Trello.

So we thought it would be fun to share some of our best tips on how to collect bug reports & user feedback with Trello and Usersnap.

You’ve done everything right. You’ve instructed your testers and QA agents, you’ve set up an easy-to-use bug tracking tool and a testing suite for your project. And then it happens.

Bad bug reports happen to the best of us, and, unfortunately, they can happen often. So, we at Usersnap put our heads together to think of the most common bug reports and ways how to avoid these bad bug reports.

There are various ways to build a website or web app. We all learned about the traditional waterfall which used to be “standard” in most companies. And now there’s “design in the browser” concept which makes web design workflows much simpler and leaner.

Here’s the ultimate guide to getting started with designing in the browser.

WordPress is the leading content management system out there in basically any industry. Emerged as a basic CMS for blogging, it evolved to a powerful publishing tool for any kind of website or web app. Whether you’re working on company websites, online shops, or social communities. Everything’s possible with WordPress.

There are many great and mighty WordPress plugins out there for improving your websites.

In this article, I’m going to show you 15+ unknown and free WordPress plugins every WordPress developer should know when building up his/her WordPress portfolio.

Have you heard the news about WebAssembly? Google, Microsoft, Mozilla and others are teaming up for launching a new binary format for the web.

We at Usersnap took a closer look on what WebAssembly is and why it’s appearance and future development should matter to everyone! Even if you’re not a developer!

It will change the web. At least to some extent.

This article is brought to you by Usersnap, a user testing tool that helps you to communicate visually. Get a 15-day free trial here.

The methodology of User Acceptance Testing (UAT) is pretty straight-forward. The implementation itself requires some in-depth knowledge on the available types of User Acceptance Testing, though.

User Acceptance Testing is the process of verifying that a created solution/software works for ‘the user’. This might sound easy enough but, in practice, it isn’t.

To make your journey into User Acceptance Testing a bit easier, we researched the 5 most common types of User Acceptance Testing you have to consider.

This article is brought to you by Usersnap – a visual feedback & bug tracking tool, used by software companies like FacebookGoogle, and Microsoft.

Working in a remote web development team can be a lot of fun. Besides the fact of working in your pajamas in your home office, there are some greater benefits for employees and enterprises as well.

On the other hand, it can be difficult as well. Here at Usersnap, we are a small team of doers distributed over the world. Here are 11 awesome productivity boosts which will keep you and your remote web development team more efficient.

If you take a look at different web projects or software products, you probably experience bug tracking as the least fun part of every projects. Right? (If not, please let us know in the comments how you get fun out of the bug tracking process)

We think that bug tracking should be fun. And because of this, we believe in the power of emojis making bug reports at least more emotional.

Here’s why people should use emojis in bug reports. And we also have some statistics on the usage of emojis in bug reports.