A while ago, we talked about unknown WordPress plugins that developers should use when setting up a new WordPress website. Aside from the ones I mentioned, there are, of course, way more great and essential WordPress plugins out there.
Because the first WordPress post received some great response, we thought about a follow-up post on the best WordPress development plugins for developers & designers.
Finding bugs in your product is part for your customer’s journey. A stable product means happier users and less user tension. But there’s more to making customers happy than having a bug-free product. This is where customer success comes in.
The term customer success was coined only in recent years but it is already big with SaaS companies in the Valley. The idea is that making sure your customers are successful ensures a higher customer LTV (Lifetime Value), reduces churn and boosts your NPS (Net Promoter Score).
At Server Density, we think about customer success a lot. Here are 6 things we do to ensure our customers are happy and making the most of our product.
Today I stumbled upon something quite shocking. I got hooked while re-reading a couple of our blog posts on the topic of customer support and how you should engage with your customers and users.
In this blog post I’d like to show you what we got wrong and why you should not listen to your users. I will also tell you what you should do instead.
This article is brought to you by Usersnap, a bug tracker and feedback tool that helps you to communicate visually. Get a 15-day free trial here.
We have just entered year 2016 and it’s already a couple of days old. Just before New Year’s Eve, I showed you our take on the year 2015 in web development. Now it’s time to take a look at the new year.
With upcoming frameworks, powerful development tools and evolving technologies, this year looks very promising for web developers.
Here are our thoughts on the top web development trends for 2016.
Today, businesses have a lot of choices when it comes to data storage. One of these choices is using the cloud to host your data as against just keeping everything within your own network.
In this blog post, I will try to give you a comprehensive overview of on-premise vs cloud software hosting, with a special focus on the topic of security.
So it’s already that time of the year. People go on christmas holiday and spend the last days of the year with their loved ones.
And while you are enjoying your vacation, please check out our take on the year 2015 in web development as presented by 7 funny GIFs. Enjoy!
Wow. This is some big news.
A couple of hours ago, Slack announced its all new Slack Platform, making it easy to install and connect other apps with Slack.
Here’s everything you need to know about Slack’s new app directory and why we are a part of it.
Most of us work all day in front of a computer. Some rely on desktop computers, others use portable laptops. In any case, we’re sitting in front of our devices all day (and sometimes night) long.
I thought it would be fun to give you some insights into how the Desktop home screens of our Usersnappies look like.
So here they are. With a glimpse of our most favourite apps.
It doesn’t matter whether you’re using Facebook’s messenger, Whatsapp, or Telegram for your private communication or Slack, ChatGrape and Hipchat for business communications, messengers are here to stay.
And that’s a great thing.
Slack has become widely known as the “email killer” for businesses. But all these messengers are not just changing the way we write emails. They are also fundamentally changing business communication. They are changing the way we track bugs.
Building a web page or web app takes a lot of time, resources and patience. I get that. And because of these reasons, the little things get overlooked.
When building a new website or application, you probably count your website form as one of those little things.
But it really shouldn’t be overlooked, this little thing.
That is why I’m going to talk about the UI mystery of web forms and how you can build an awesome form for your website yourself.