Virtual CX Summit

How to Incorporate Customer Feedback in the Product Development Process

Teaming up with customers to accelerate R&D has become a common practice in many industries. An additional effect is that by consulting consumers in the product development phase, companies are able to meet their expectations. By doing so, companies save the time and resources that would otherwise be spent on developing rarely or never used features.

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Usersnap For Your Enterprise: 5 Noteworthy Features!

Many years ago Usersnap started out as a simple feedback widget which can be embedded on any website or application. Over time we’ve added our beloved project dashboard, browser extensions, and other benefits which are now used and loved by our community.

Today, I’d like to show you features which are particularly beneficial for large corporations.
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Agile: The Right Way to Build Innovative Digital Products

Agile, both as a methodology and a mindset, can accelerate growth by increasing quality and speed to market. In addition, it can dramatically improve workflows. But what about innovation? Can agile methods foster innovation as well?

Company-wide adoption is recommended for taking full advantage of this way of building digital products. Basically, everyone from developers to the C-suite should rely on agile techniques in all of their endeavours.
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How to build a cloud-based SaaS application

More and more SaaS application businesses are taking off the ground today. And it’s great.

The SaaS business is a super-fast growing industry attracting more and more people and companies. These organizations are more and more floating applications in the cloud. Scaling in the cloud has some essential benefits and risks as well.

In this article we are going to show you how to start building a cloud-based SaaS architecture, dealing with issues of scalability and what this means for your SaaS application.

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Best practices in mobile UX design: Creating error messages!

‘Errors’ happen. They happen in our apps and they happen in our life. Sometimes they happen because we made mistakes. Sometimes because a system failed. Whatever the cause, these errors — and how they are handled — can have a huge impact on the way a user experiences your app.

Often overlooked, a lazy error handling and ill-constructed error messages can fill users with frustration, and make them stop using your app. A well-crafted error handling, on the other hand, can turn a moment of failure into a moment of delight.

In this article, we’ll examine how the design of apps can be optimized to prevent excessive user errors and how to create good error messages.
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Web design is dead. Long live experience design.

In a recent Offscreen magazine issue, Eric Meyer, a famous consultant, author, and web designer explains why he stopped calling himself a “web designer” and prefers the title “experience designer” instead.

In the realm of the design world today, the term “web design” has become something of an understatement, especially when we look at where web design has come from compared to 20 years ago.

The traditional idea of web design has evolved tremendously, especially in the last couple of years. The web is all around us, no matter if we think about smart bubbles, glasses, or other IoT devices. I guess the pioneers of the web, would be surprised in which devices web design can be found nowadays.

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The Best Redmine Plugins to Boost Your Project Management

Redmine is used by many web teams around the globe. It’s flexible, web-based and runs open source. In this article, we are going to show you how to get more out of your Redmine projects by integrating it with some great Redmine plugins.

But before we dig into the Redmine, we do cover some basics of Redmine.

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Why Windows 98’s User Onboarding is Better Than Yours

Reading through Microsoft’s 1995 Interface Guidelines is like unearthing a lost relic. The 381-page tome — for designers creating Windows apps — got me thinking about how much has changed, not only with Microsoft but with software overall. The guidelines are ahead of their time.

They’re concerned with helping the user get to grips with the OS, and there’s a focus on empathy and a hint Microsoft is starting to think about UX. That’s which isn’t something Windows 3.1 makes any effort to do. On first run, you’re thrown into this jumble:
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Meet the community: Luciano Mammino, software developer from Sicily

Luciano Mammino is a web developer, entrepreneur, butterfly maker and since recently, a book author. Luciano is also one of our guest writers for our own blog where he published great tutorials on how to build fast web applications.

This week we had a chance to sit down with Luciano to talk about his book release and discuss the latest development trends.

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Our Divi 3.0 review: A new visual builder for WordPress

On September 7th, 2016, Divi 3.0, as a new way to build WordPress websites, was released.

Divi 3.0 not only brings WYSIWYG-style editing to WordPress but it also makes building WordPress websites way easier. Doesn’t matter if you’re a WordPress developer or a complete newbie, you should definitely consider Divi 3.0.

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