Getting customer reviews is essential for you to be able to improve the different aspects of your business. However, collecting online feedback is not always an easy task. Here’s your beginner’s guide to doing this effectively.Continue Reading “101 Beginner’s Guide To Collect Online Feedback” →
Launched in 2004, Basecamp is one of the oldest web-based project management and collaboration tools on the web. With 150,000 companies using Basecamp, it’s definitely one of the most successful PM tools out there. 37signals, the company behind Basecamp relaunched Basecamp as “New Basecamp” back in March this year. The “old” Basecamp Classic is still available and it is still possible to sign up for a Basecamp Classic account. Since the classic version is not actively promoted any longer, this blog post refers only to the “New Basecamp“.
Instead of reviewing all features of Basecamp and comparing them to other tools, let’s focus on five real life requirements for a project management tool which is used for managing web development projects. These requirements are experiences we gathered in the last couple of years.
It’s been 2 years since we at Usersnap started developing a tool for customer feedback and all your CX statistics. We must say – it’s been such an exhilarating journey so far!Continue Reading “The State of Customer Experience Report in 2020 – CX statistics to help you move in the right direction” →