Built to deliver actionable user feedback for enterprises.
GDPR & CCPA compliant
Data center SOC-2 compliant
Dedicated product consultants
Gain clarity on product decisions by capturing user feedback, validating new features and testing feedback for QA and UAT.
Get more customers willing to share feedback with the easy-to-use widgets and surveys. Enable your teams to see exactly what users experience to find solutions faster. Close the loop timely and increase customer satisfaction.
2X Community feedback volume
Gain clarity for your product roadmap. Map feedback with custom data and add labels for categorization. Our customer success team will be with you every step of the way.
Increased sales opportunities
Bring together all your data with over 5,000+ 3rd party software tools. All data can be exported to your preferred tools for advanced statistical analysis and data visualizations.
Usersnap is a cloud-based software hosted by ISO 27001, SOC-2, SSAE16/ISAE 3402 certified data centers.
100% GDPR compliant. Data hosted in Ireland and Frankfurt. Encryption in transfer & at rest. 256-bit SSL protected.
Support for single sign-on via SAML, oAuth with Google and Microsoft. Enforced two-factor or multi-factor authentication..
Administrative permission controls for spaces, projects, and public boards. Set user roles with flexibility.
Our issue reporting widget and NPS surveys comply with web content accessibility guidelines 2.1 level AA.
We value you as a partner. Your dedicated success manager will help you optimize and drive strategic results.
Get 24/7 priority support. Receive tailored onboarding sessions and data-based recommendations.