Built to deliver actionable user feedback for enterprises.
GDPR & CCPA compliant
Data center SOC-2 compliant
Dedicated product consultants
Gain clarity on product decisions by capturing user feedback, validating new features and testing feedback for QA and UAT.
Keep customers engaged and willing to share feedback with the easy-to-use widgets and surveys. Enable your teams to see exactly what users experience to find solutions faster with our intuitive dashboard that has automated insights with the help of AI.
2X Community feedback volume
Make collaboration stress-free with dedicated Spaces to organize projects for multiple environments and different teams. Keep projects running simultaneously and avoid unnecessary errors.
Gain clarity for your product roadmap by validating new features and monitoring user satisfaction. Map feedback with custom data, add labels for categorization and manage all feedback in a centralized place.
Build integrated solutions via a REST API and use your existing data about your customers to leverage advanced reports and statistics with integrated data visualization tools like MS Power BI, Tableau and more. Discover what’s important to make better business decisions as a team.
Usersnap is a cloud-based software hosted by ISO 27001, SOC-2, SSAE16/ISAE 3402 certified data centers.
100% GDPR compliant. Data hosted in Ireland and Frankfurt. Encryption in transfer & at rest. 256-bit SSL protected.
Support for single sign-on via SAML, oAuth with Google and Microsoft. Enforced two-factor or multi-factor authentication..
Administrative permission controls for spaces, projects, and public boards. Set user roles with flexibility.
Our issue reporting widget and NPS surveys comply with web content accessibility guidelines 2.1 level AA.
We value you as a partner. Your dedicated success manager will help you optimize and drive strategic results.