Bugzilla is a popular bug tracking & defect tracking software. It has a broad range of features, and is free to use. So why look for an alternative? First, Bugzilla's user interface is not very user-friendly. It requires some comprehensive skill set to get used to Bugzilla's interface. Second, Bugzilla is a comprehensive system offering you wikis, forums, and other features.
As a small to mid-sized business, using Bugzilla might just be an overhead. Especially if you just look for an easy-to-use bug tracking system. Third, Bugzilla is hard to use for non-developers, and not so tech-savvy people. If you are looking for a Bugzilla alternative, the Usersnap bug tracker is an ideal replacement. Here's a detailed feature comparison between the two:
Free to use
Project & issue tracking features
Defect management
Web-based
Third party integrations
Free for 15 days
Project & issue tracking features
Defect management
Web-based
Third party integrations
Single page application support
Screen capture & annotation tools
Simple usage for non-developers
Bugzilla is a great bug tracking tool with various features. However, traditional bug reporting is not a fun experience. Long forms and various options to choose from.
Report bugs directly in your browser. Usersnap makes tracking bugs easy. With point-and-click annotation tools, Usersnap Classic helps you report bugs where they happen: in your browser. No need to switch to a bug reporting application or to fill out endless forms.
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