Best BitBucket alternative in 2024

Discover streamlined bug collection and tracking with Usersnap—the ultimate alternative to BitBucket. Effortlessly capture screenshots, annotate screens, and streamline your bug reporting process with Usersnap's intuitive platform.

Get started, it’s freeWatch a 2 mins video ⟶Feel the Usersnap difference
customer feedback on web application

Usersnap is trusted by leading teams at

airbuscanvadynatracemicrosoftfacebook

50%

less time in the approval process

5,365

Web and software agencies used Usersnap

Why leading companies prefer Usersnap over BitBucket

Easy setup and onboarding
All-in-one feedback platform
Feedback inbox overviewing all incoming items
Easy setup and onboarding
Screen recording feedback
Multi-purpose feedback widgets
Customer service replies integrated
Thousands of 3rd party integrations
Statistics
Video screen recording
100% GDPR and CCPA compliant (Europe based)
Our customers love our features, check out why  ⟶

Thousands of customers trust Usersnap, but don’t just take our word for it.

See why Jimmy Rose from Content Snare chose us over Other competitors

Collecting visual feedback for websites or SaaS with Usersnap  ⟶

Native integrations with Jira, Azure,
DevOps, Asana, Trello, etc.

Integrate with your favorite tools

View all our integrations ⟶

Usersnap: all-in-one feedback platform

Usersnap offers a seamless alternative to Bitbucket.

With Usersnap, there's no need to send links for feedback. Integrated directly into your website, Usersnap allows anyone to create annotated screenshots, add comments, and send visual feedback effortlessly.

What sets Usersnap apart is its precision in capturing what your clients see, along with automatic integration with platforms like Jira, Azure DevOps, Trello, GitHub, and more, streamlining your workflow and enhancing collaboration.

Say goodbye to Bitbucket's limitations and embrace Usersnap for unparalleled feedback management.

Usersnap: all-in-one feedback platform

Userback is a nice visual feedback tool.  As your company grows, you need a more versatile feedback platform like Usersnap to grow with you.

  • Visual bug tracking for designers and developers
  • Quality assurance (QA) for software testing
  • User acceptance testing (UAT)
  • Customer feedback (feature requests, issues collection)
  • Customer experience ratings (NPS, CSAT, CES)

One place for all your feedback needs. Try Usersnap today.

feedback menu

Features that help developers, engineers,
QA managers, and project managers.

Split-screen or Kanban board

Browse and work through the feedback in one clear view. Or switch to Kanban board view to manage progress and thinking lanes.

Browser extension

The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.

Branding

Apply your brand’s colors and text fonts. Our public REST API allows you to style the feedback widget however you wish.

Installation

Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.

Projects and notifications

Each feedback project has its own notification setting for you to focus on the most relevant info.

Pause/live control

Launch or pause your projects from the dashboard. Use the preview mode to test before going live.

Cloud-based hosting

Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.

Security (GDPR, CCPA)

We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.

Data export

All data of your projects and tickets can be exported. You are the magician of the show.

Language support

Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.

Webhooks

If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.

Unlimited feedback

Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.

Cut your project approval process by 50% today.

Trusted by thousands of software companies and agencies.

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Why is Usersnap the better alternative compared to GetFeedback?

Easy setup and onboarding
Usersnap is the top rated Bugherd alternative

GetFeedback

Flexible feedback widgets and surveys (30+ templates)
Qualified advantage
Bugherd does not have... but Usersnap offers more
Screen capture tools with annotation or audio recording
Customizable button and widget design, and email automation
Feedback enrichment (user attributes, engagement history, etc)
Guest portal for public upvote or personal ticket tracking
2-way, status-sync integrations for Jira, Azure DevOps, etc.
Feedback analysis dashboard with AI-assisted cateogrization
Personal onboarding and 1st year money back guarantee*