Best InMoment alternative in 2025
Looking for an alternative to InMoment? Usersnap offers a streamlined and intuitive solution tailored to meet your feedback needs. With our user-friendly interface and robust features, Usersnap provides a seamless experience for collecting and analyzing customer feedback
Feel the Usersnap differenceGet started, it’s freeWatch a 2 mins video ⟶

Why is Usersnap the better alternative compared to InMoment?
Easy setup and onboarding
InMoment
Flexible feedback widgets and surveys (30+ templates)
Screen capture tools with annotation and audio recording
Customizable button and widget design, and email automation
Feedback enrichment (user attributes, engagement history, etc)
Guest portal for public upvote or personal ticket tracking
2-way, status-sync integrations for Jira, Azure DevOps, etc.
Feedback analysis dashboard with AI-assisted cateogrization
Personal onboarding and 1st year money back guarantee*
215%
increase in feature requests
when collecting with Usersnap
when collecting with Usersnap
16,895
software companies globally
work with Usersnap
work with Usersnap
Native integrations with Jira, Azure,
Zendesk, Asana, Trello, etc.
Better pricing and value with Usersnap's feedback platform
- Customer support and feedback widgets
- Customer experience ratings (NPS, CSAT, CES)
- Feature request forms and upvoting board
- Screen recording and drawing tools for issue reporting
- Multi-choice surveys with statistics
Usersnap is designed for customer-centric companies to get actionable feedback. Improve conversion rates, product UX, retention to achieve product-market fit faster.
View all features ⟶“Usersnap has shortened our customer support cycle. Visual feedback really helps us understand and iterate faster.”
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Joscha Feth
Lead Engineer
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“As a company with a wide range of products, we rely on Usersnap to manage user feedback workflows.”

Franz Tretter
Product Manager
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“In a global organization with over 2000 employees, Usersnap is essential for scaling the feedback exchange on our website.”
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Gerald Haydtner
Website Marketing Manager
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“How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”

Malgorzata Fleischmann
Product Owner
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