Best LogRocket alternative in 2025

Explore seamless bug collection, tracking, and feedback management with Usersnap—the superior alternative to LogRocket. Effortlessly capture screenshots, annotate screens, and streamline your bug reporting and feedback processes using Usersnap.

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customer feedback on web application

Usersnap is trusted by leading teams at

airbus

canva

dynatrace

microsoft

50%

less time in the approval process

5,365

software companies trust Usersnap

Why is Usersnap the better alternative compared to LogRocket?

Easy setup and onboarding

Usersnap is the top rated Bugherd alternative

LogRocket

Flexible feedback widgets and surveys (30+ templates)

Qualified advantage

Bugherd does not have... but Usersnap offers more

Screen capture tools with annotation or audio recording

Customizable button and widget design, and conditional questions

Feedback enrichment (user attributes, engagement history, etc)

Guest portal for public upvote or personal ticket tracking

2-way, status-sync integrations for Jira, Azure DevOps, etc.

Feedback analysis dashboard with AI-assisted cateogrization

Personal onboarding and 1st year money back guarantee*

Why Jimmy Rose picked Usersnap after his comparison

Native integrations with Jira, Azure,
Slack, Asana, Trello, etc.

integrations

Integrate with
tools you use daily

View Usersnap integrations ⟶

Usersnap: all-in-one feedback platform

Discover Usersnap, the perfect alternative to LogRocket. Integrated seamlessly into your website, Usersnap eliminates the hassle of sharing links for feedback.

With Usersnap, anyone can effortlessly create annotated screenshots, add comments, and send visual feedback.

What distinguishes Usersnap is its accuracy in capturing feedback or issuse, combined with automatic integration with platforms like Jira, Azure DevOps, Trello, GitHub, and more.
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Say farewell to the constraints of LogRocket and embrace Usersnap for unparalleled feedback management.

Usersnap: all-in-one feedback platform

LogRocket is a nice performance monitor tool. As your company grows, you need a more versatile feedback platform like Usersnap to grow with you.

Bug reporting with visual feedback tools
User testing project management
Research and product discovery surveys
Feature request portal and categorization
Customer experience ratings (NPS, CSAT, CES)

Proactive user feedback provides clarity for growth.

Features that LogRocket does not offer

Split-screen or Kanban board

Browse and work through the feedback in one clear view. Or switch to Kanban board view to manage progress and thinking lanes.

Browser extension

The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.

Branding

Apply your brand’s colors and text fonts. Our public REST API allows you to style the feedback widget however you wish.

Installation

Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.

Projects and notifications

Each feedback project has its own notification setting for you to focus on the most relevant info.

Pause/live control

Launch or pause your projects from the dashboard. Use the preview mode to test before going live.

Cloud-based hosting

Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.

Security (GDPR, CCPA)

We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.

Data export

All data of your projects and tickets can be exported. You are the magician of the show.

Language support

Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.

Webhooks

If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.

Unlimited feedback

Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.

“Usersnap has shortened our customer support cycle. Visual feedback really helps us understand and iterate faster.”

Canva success story with Usersnap

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“As a company with a wide range of products, we rely on Usersnap to manage user feedback workflows.”

Runtastic success story with Usersnap

Product Manager

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“In a global organization with over 2000 employees, Usersnap is essential for scaling the feedback exchange on our website.”

Dynatrace success story with Usersnap

Gerald Haydtner

Website Marketing Manager

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“How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”

Erste Bank use Usersnap for user feedback on applications

Malgorzata Fleischmann

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Our users love us, check out why ⟶

Cut your project approval process by 50% today.

Trusted by thousands of software companies and agencies.

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