Try one of the best alternatives for Hotjar in collecting qualitative user feedback. In addition, Usersnap offers more types of customer feedback options, from annotated screenshots to collaborative dashboard.
Hotjar is an analytics & feedback tool for heatmaps and visitor recordings of website visitor behavior.
It also offers the possibility to collect feedback and forms on your website to help you understand your customers. Usersnap is a better alternative to Hotjar. With its annotation tools and integrations, Usersnap collect qualitative feedback from your users that help you and your team find solutions to customer issues and problems.
If team collaboration and communication on customer and UX feedback is a priority, you should try Usersnap as a Hotjar alternative now.
→ Great system for heatmaps & session recording
→ Comprehensive customizations
→ Great for polls and surveysCrowdsourced testers
→ No user screenshots
→ Hard to convince people to leave written feedback
→ Missing visual componentsNo manual testing possible
Let your testers add comments, annotations and even draw on your websites and give their feedback as it happens. It's so easy, you don't even have to explain how it works.
Collect NPS feedback, run a short survey or ask for a user interview to your customers at the right time and place in your application or website.