Usersnap vs. Hotjar

The best Hotjar alternative

  • Designed for product specific feedback
  • Streamline ideation to validation
  • Increase user testing speed and quality
  • Build precise and user-centric solutions
Start now, for free

Trusted by 20,000+ websites

Microsoft and UsersnapErste Group and UsersnapBBC and UsersnapWP Engine and UsersnapRed Hat and UsersnapTrendyol
Microsoft and UsersnapErste Group and UsersnapBBC and UsersnapWP Engine and UsersnapRed Hat and UsersnapTrendyol
Read the stories from our customers

Why is Usersnap the better alternative compared to Hotjar?

Easy setup and onboarding
Usersnap is the top rated Bugherd alternative

Hotjar

Flexible feedback widgets and surveys (30+ templates)
Qualified advantage
Screen capture tools with annotation or audio recording
Customizable button and widget design, and email automation
Bugherd does not have... but Usersnap offers more
Feedback enrichment (user attributes, engagement history, etc)
Guest portal for public upvote or personal ticket tracking
2-way, status-sync integrations for Jira, Azure DevOps, etc.
Feedback analysis dashboard with AI-assisted cateogrization
Personal onboarding and 1st year money back guarantee*

User feedback templates Hotjar doesn't offer

New feature poll

New feature poll

Validate with customers if the features you plan to build next are useful and exciting to them. A small feedback goes a long way!

Use this template ⟶
Bug tracking widget

Bug tracking widget

Get full visual bug reports, with annotated screenshots or videos. Reduce the effort in communication and troubleshooting.

Go to this template ⟶
Customer satisfaction widget

Customer satisfaction widget

Measure specific features or experiences with stars or emoji scales - it's easy to rate and encourages additional feedback.

Use this template ⟶

50%

more efficient in triaging

5,365

companies trust Usersnap

Bring feedback into your
team’s workflow

See your 50+ integration options

Build the right features in the right way

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