Using Usersnap Feedback as a Hotjar alternative

Hotjar is a popular analytics & feedback system. So why look for an alternative? First, Hotjar might not be the perfect fit for you. Especially when you want to collect feedback on new prototypes or design drafts, Hotjar is not the best solution. Don't get me wrong. Heatmaps, and user recordings with Hotjar are great. When it comes to getting 'real' user feedback from website visitors and clients, Usersnap might be a better solution for you. If you are looking for a Hotjar alternative, Usersnap Feedback is an ideal replacement. Here's a detailed feature comparison between the two:

Hotjar


Free for 15 days

$89/month for 20,000 pageviews / day

session recording

Customizable feedback forms

14+ integrations & plugins

Usersnap Feedback


Free for 15 days

$69/month for 100,000 pageviews / month

Annotated user screenshots

Customizable feedback widget

25+ integrations & plugins

Screen capture of browser

Hotjar Pros


  • Great system for heatmaps & session recording
  • Comprehensive customizations
  • Great for polls and surveys

Hotjar Cons


  • No user screenshots
  • Hard to convince people to leave written feedback
  • Missing visual components

Usersnap Feedback Pros


  • Great system for small- & mid-sized teams
  • Easy setup & simple to use
  • Great alternative to Hotjar feedback
  • Additional meta information to every user feedback

Why people use the Usersnap alternative instead of Hotjar?

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If you’d like to learn more about the Hotjar alternative, please use the contact form here to talk to one of our customer feedback experts and request a free demo!

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