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Usersnap vs. Hotjar
The best Hotjar alternative
- Designed for product specific feedback
- Streamline ideation to validation
- Increase user testing speed and quality
- Build precise and user-centric solutions
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Why is Usersnap the better alternative compared to Hotjar?
Easy setup and onboarding
Hotjar
Flexible feedback widgets and surveys (30+ templates)
Screen capture tools with annotation or audio recording
Customizable button and widget design, and email automation
Feedback enrichment (user attributes, engagement history, etc)
Guest portal for public upvote or personal ticket tracking
2-way, status-sync integrations for Jira, Azure DevOps, etc.
Feedback analysis dashboard with AI-assisted cateogrization
Personal onboarding and 1st year money back guarantee*
User feedback templates Hotjar doesn't offer
New feature poll
Validate with customers if the features you plan to build next are useful and exciting to them. A small feedback goes a long way!
Bug tracking widget
Get full visual bug reports, with annotated screenshots or videos. Reduce the effort in communication and troubleshooting.
Customer satisfaction widget
Measure specific features or experiences with stars or emoji scales - it's easy to rate and encourages additional feedback.
50%
more efficient in triaging
5,365
companies trust Usersnap
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Bring feedback into your
team’s workflow
See your 50+ integration options
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“Usersnap has shortened our customer support cycle. Visual feedback really helps us understand and iterate faster.”
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Joscha Feth
Lead Engineer
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“As a company with a wide range of products, we rely on Usersnap to manage user feedback workflows.”
Franz Tretter
Product Manager
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“In a global organization with over 2000 employees, Usersnap is essential for scaling the feedback exchange on our website.”
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Gerald Haydtner
Website Marketing Manager
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“How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”
Malgorzata Fleischmann
Product Owner
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