Hotjar is a popular analytics & feedback system. So why look for an alternative? First, Hotjar might not be the perfect fit for you. Especially when you want to collect feedback on new prototypes or design drafts, Hotjar is not the best solution. Don't get me wrong. Heatmaps, and user recordings with Hotjar are great. When it comes to getting 'real' user feedback from website visitors and clients, Usersnap might be a better solution for you. If you are looking for a Hotjar alternative, Usersnap is an ideal replacement. Here's a detailed feature comparison between the two:
Free for 15 days
$89/month for 20,000 pageviews / day
session recording
Customizable feedback forms
14+ integrations & plugins
Free for 15 days
$69/month for 100,000 pageviews / month
Annotated user screenshots
Customizable feedback widget
25+ integrations & plugins
Screen capture of browser
I #loveusersnap - super easy web user feedback, easy to push it into our main bug tracker or used standalone.
— William Hayes (@williamhayes) February 24, 2016
Usersnap gives our company an solid understanding of how are customers use our products and therefore boost our relationships!#loveUsersnap
— RebbecawithCat (@TombraiderGarl9) February 26, 2016
Experiences with @usersnap in last 24hrs: 20,000 hits on the site, 10 #bug reports, 5 duplicates, 0 follow up questions needed. #awesome
— Alex Band (@alexander_band) 25. November 2015
With Usersnap Feedback, Chat and Track, you'll get everything you need for building digital products.
All registered trade marks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of April, 2017. Information and features are subject to change. To report corrections, please contact us via email at help(at)usersnap(dot)com.