Easily get started - join our live demo on how to collect & manage feedback.
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With Usersnap, don't just analyze behavior. Get to the "why" with a full feedback solution.
• Store screen captures longer • Straightforward, flexible pricing • 15+ feedback templates
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Hotjar is a website analytics tool for heatmaps and visitor recordings of website visitor behavior. It's a nice behavioral analytics tool, with some wonderful UX capabilities. As your company grows, you need an easy customer feedback solution to setup and use for your growing needs.
Also, you might need best-in-class customer support, flexible pricing, and more dynamic ways to collect feedback. When that's the case, Usersnap can help.
Why pay for just a fraction of what you can get at Usersnap?
Try it today.
Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.
Each feedback project has its own notification setting for you to focus on the most relevant info.
Launch or pause your projects from the dashboard. Use the preview mode to test before going live.
Browse and work through the feedback in one clear view.
Apply your brand’s colors and text fonts. Our public REST API allows you to style the feedback widget however you wish.
The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.
Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.
We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.
All data of your projects and tickets can be exported. You are the magician of the show.
Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.
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If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.
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Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our user feedback workflow better.”
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“Usersnap gives our users’ a voice and helps the team to design and build solutions that fit the exact need of our users.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
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