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Usersnap vs. Gleap
A better Gleap alternative is Usersnap
- Designed for product specific feedback
- Streamline ideation to validation
- Increase user testing speed and quality
- Build precise and user-centric solutions
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Why is Usersnap the better alternative compared to Gleap.io?
Easy setup and onboarding
GetFeedback
Flexible feedback widgets and surveys (30+ templates)
Screen capture tools with annotation or audio recording
Customizable button and widget design, and audience control
Feedback enrichment (user attributes, engagement history, etc)
Guest portal for public upvote or personal ticket tracking
2-way, status-sync integrations for Jira, Azure DevOps, etc.
Feedback analysis dashboard with AI-assisted cateogrization
Personal onboarding and 1st year money back guarantee*
User feedback templates Gleap doesn't offer
New feature poll
Validate with customers if the features you plan to build next are useful and exciting to them. A small feedback goes a long way!
Bug tracking widget
Get full visual bug reports, with annotated screenshots or videos. Reduce the effort in communication and troubleshooting.
Customer satisfaction widget
Measure specific features or experiences with stars or emoji scales - it's easy to rate and encourages additional feedback.
50%
less time in QA/UAT process
5,365
companies trust Usersnap
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Bring feedback into your
team’s workflow
See your 50+ integration options
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Customize your user-centric growth with Usersnap
Gleap is a nice customer support tool. But you need a more versatile feedback platform like Usersnap.
- Visual capture tools to enhance communication
- User testing widgets and validation surveys
- Measure user satisfaction per feature, per segment
- AI-assisted feedback categorization and summary
“Usersnap has shortened our customer support cycle. Visual feedback really helps us understand and iterate faster.”
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Joscha Feth
Lead Engineer
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“As a company with a wide range of products, we rely on Usersnap to manage user feedback workflows.”
Franz Tretter
Product Manager
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“In a global organization with over 2000 employees, Usersnap is essential for scaling the feedback exchange on our website.”
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Gerald Haydtner
Website Marketing Manager
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“How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”
Malgorzata Fleischmann
Product Owner
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