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Product survey features
Fast & precise user research for discovery and validation
Micro surveys with conditional questions
Increase response rates and insight relevance with a simple set up.
Survey logic
Map conditional questions to flow perfectly with the selected rating or answer. Applicable on multi-choices too.
Flexible fields & recording tools
From polls to dropdowns, you can build the most engaging survey. Enable screen recording for users to show and tell.
AI generated insights
Leverage AI to summarize your survey results and track metrics of response rates, CSAT scores, and more.
Audience targeting by user behaviors
Trigger the surveys by user events, user properties, URL regex, etc.
User event triggers
Match user journey with survey content for the perfect timing. Besides time on page, use API events for targeting.
Segmentation
Create an audience group with custom user attributes, segments, or emails. Analyze responses with CRM data.
Omnichannel targeting
Create mobile app surveys and set open calls with SDK. Select device targeting and frequency limits.
Design customization to elevate UX
Boost the survey experience and engagement with these additional features.
Intro & outro
Add a welcome message to help users understand your research purpose. Close with a thank you and links.
Image field
A banner to promote the survey or visually support the question context to facilitate the answering experience.
Email follow-up
Enable email automation to communicate gratitude and next steps after the survey. Or reply to specific survey responses.
Know your users with powerful feedback data
Feedback from hypothesis to release
Templates for the entire product development cycle.
New feature survey
Survey your users on which or how to design the new feature so that you can ensure high user adoption.
Interview invitation
Invite a certain segment or pop-up in specific places your research questions and interview invitations.
Release announcement & feedback
Promote your latest release and get immediate feedback to see the reaction and capture any flaws.
User satisfaction survey
Run CSAT, NPS, CES or a simple thumb up/down micro survey to monitor the content or UX satisfactory levels.
Mobile app feedback
Engage with mobile browser and app users with native feedback survey interactions.
Additional features
Installation
Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.
Pause/live control
Launch or pause your projects from the dashboard. Use the preview mode to test before going live.
Security (GDPR, CCPA)
We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.
Results export
All data of your projects and tickets can be downloaded. You are the magician of the show.
Language support
Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.
REST API access
Configure data collection, widget triggers, and data export to fit your unique needs and infrastructure.
Targeted user surveys for precise insights
Scale user insights to build with impact
Joscha Feth,
Lead Engineer
Andre Lefort,
VP of Technology
Tony Stillwell,
Product Director
Annie Ng,
Growth Lead
Gosia Pryc,
Product Manager
Build the right features in the right way
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