Best Featurebase alternative in 2024

Discover one of the top alternatives to Featurebase and revolutionize your product management by harnessing valuable user feedback and promoting product updates.

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Microsoft and UsersnapErste Group and UsersnapBBC and UsersnapWP Engine and UsersnapTrendyol
Microsoft and UsersnapErste Group and UsersnapBBC and UsersnapWP Engine and UsersnapRed Hat and UsersnapTrendyol
Read the stories from our customers

Why is Usersnap the better alternative you need than Featurebase?

Easy setup and onboarding
Usersnap is the top rated Bugherd alternative

Featurebase

Flexible feedback widgets and surveys (30+ templates)
Qualified advantage
Bugherd does not have... but Usersnap offers more
Guest portal for public upvote or personal ticket tracking
Targeted announcement widgets to close the feedback loop
Changelog to streamline product releases
Screen capture tools with annotation for visual in-product feedback
Feedback enrichment (user attributes, engagement history, etc)
2-way, status-sync integrations for Jira, Azure DevOps, etc.
Customer service replies within the dashboard
Feedback analysis dashboard with AI-assisted cateogrization
Personal onboarding and 1st year money back guarantee*

215%

increase in feature requests
when collecting with Usersnap

16,895

software companies globally
work with Usersnap
GDPR compliant
CCPA ready

Native integrations with Jira, Azure,
DevOps, Asana, Trello, etc.

Integrate with your favorite tools

View all our integrations ⟶

Usersnap: all-in-one feedback platform

Unlock the potential for unparalleled product development by choosing Usersnap as your premier alternative to Featurebase. With Usersnap, you not only collect customer feedback but also gain actionable insights to build better products and services. Our intuitive platform offers many benefits that set us apart from Featurebase.

Customize your user-centric growth with Usersnap

Featurebase is a nice product communication tool. But you need a more versatile product discovery & feedback platform like Usersnap.

  • Visual bug reporting within your product
  • User testing widgets and validation surveys
  • Measure user satisfaction per feature, per segment
  • AI-assisted feedback categorization and summary
feedback menu

Features product managers enjoy
that Featurebase does not offer

Split-screen or Kanban board

Browse and work through the feedback in one clear view. Or switch to Kanban board view to manage progress and thinking lanes.

Browser extension

The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.

Branding

Apply your brand’s colors and text fonts. Our public REST API allows you to style the feedback widget however you wish.

Installation

Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.

Projects and notifications

Each feedback project has its own notification setting for you to focus on the most relevant info.

Pause/live control

Launch or pause your projects from the dashboard. Use the preview mode to test before going live.

Cloud-based hosting

Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.

Security (GDPR, CCPA)

We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.

Data export

All data of your projects and tickets can be exported. You are the magician of the show.

Language support

Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.

Webhooks

If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.

Unlimited feedback

Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.

Build the right features in the right way

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G2 Best Customer Support User Feedback SoftwareG2 High Performer User Feedback Software
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