Best Bugherd alternative in 2023

Try one of the best alternatives to Bugherd and collect screenshots and comment screens with the visual bug tracking tool from Usersnap.

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customer feedback on web application

Successful teams collect feedback with Usersnap



less time in the approval process


Web and software agencies used Usersnap

Why leading companies prefer Usersnap over Bugherd

Easy setup and onboarding
Easy-to-use UI.
Feedback inbox overviewing all incoming items
Easy setup and onboarding
Free screen recording feedback included in all plans
Multi-purpose feedback widgets
Customer service replies integrated
Thousands of 3rd party integrations
Video screen recording
100% GDPR and CPA compliant (Europe based)
Our customers love our features, check out why  ⟶

Thousands of customers trust Usersnap, but don’t just take our word for it.

"We were using Bugherd to QC (quality check) and maintenance our clients’ websites. Most of our in-house developers live outside the US and English is their second language; Bugherd limits our ability on how to provide feedback to screenshots and words.

Another issue is that it does not integrate with Asana -- which we use for everything else. We love the ways Usersnap allows multiple users to provide feedback and how it integrates with Asana!"

Collecting visual feedback for websites or SaaS with Usersnap  ⟶

Native integrations with Jira, Azure,
DevOps, Asana, Trello, etc.

Integrate with your favorite tools

View all our integrations ⟶

Integrate with your favorite tools

View all our integrations →

Usersnap: all-in-one feedback platform

Bugherd is great for element-based bug reporting, however when it comes to visual bug reports, Usersnap might be a better alternative. Especially when it comes to screenshots and the user's context when reporting a bug, Usersnap logs client-side errors and attaches the browser screen automatically.

When your company is growing and you need a feedback platform with multiple options, try Usersnap for free. From Quality Assurance for your Software, from visual bug tracking to User Acceptance Testing (UAT), from Customer Feedback to Customer experience rating (NPS, CSAT, CES). All in one.

Usersnap: all-in-one feedback platform

Bugherd is a nice visual feedback tool.  As your company grows, you need a more versatile feedback platform like Usersnap to grow with you.

  • Visual bug tracking for designers and developers
  • Quality assurance (QA) for software testing
  • User acceptance testing (UAT)
  • Customer feedback (feature requests, issues collection)
  • Customer experience ratings (NPS, CSAT, CES)

One place for all your feedback needs. Try Usersnap today.

feedback menu

Features that help developers, engineers,
QA managers, and project managers.


Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.

Projects and notifications

Each feedback project has its own notification setting for you to focus on the most relevant info.

Pause/live control

Launch or pause your projects from the dashboard. Use the preview mode to test before going live.


Browse and work through the feedback in one clear view.


Apply your brand’s colors and text fonts. Our public REST API allows you to style the feedback widget however you wish.

Browser extension

The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.

Cloud-based hosting

Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.

Security (GDPR, CCPA)

We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.

Data export

All data of your projects and tickets can be exported. You are the magician of the show.

Language support

Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.


If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.

Unlimited feedback

Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.

Cut your project approval process by 50% today.

Trusted by thousands of agencies and software companies.

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