Best AskNicely alternative in 2025

Discover a user-friendly and cost-effective AskNicely alternative. Access over 40 widgets and surveys tailored for gathering valuable user feedback. Elevate your feedback strategy with Usersnap.

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customer feedback on web application

Usersnap is trusted by leading teams at

airbus

canva

dynatrace

microsoft

Why is Usersnap the better alternative compared to AskNicely?

Easy setup and onboarding

Usersnap is the top rated Bugherd alternative

AskNicely

Flexible feedback widgets and surveys (30+ templates)

Qualified advantage

Bugherd does not have... but Usersnap offers more

Screen capture tools with annotation or audio recording

Feedback enrichment (user attributes, engagement history, etc)

In-store kiosk and SMS feedback surveys

Guest portal for public upvote or personal ticket tracking

2-way, status-sync integrations for Jira, Azure DevOps, etc.

Feedback analysis dashboard with AI-assisted summary

Personal onboarding and 1st year money back guarantee*

215%

increase in feature requests
when collecting with Usersnap

16,895

software companies globally
work with Usersnap

GDPR compliant

CCPA ready

Native integrations with Jira, Azure,
Zendesk, Asana, Trello, etc.

integrations

Integrate with
tools you use daily

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Usersnap: all-in-one customer feedback platform

Customer support and feedback widgets
Customer experience ratings (NPS, CSAT, CES)
Feature request forms and upvoting board
Screen recording and drawing tools for issue reporting
Multi-choice surveys with statistics

Usersnap is designed for customer-centric companies to get actionable feedback. Improve conversion rates, product UX, retention to achieve product-market fit faster.

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“Usersnap has shortened our customer support cycle. Visual feedback really helps us understand and iterate faster.”

Canva success story with Usersnap

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“As a company with a wide range of products, we rely on Usersnap to manage user feedback workflows.”

Runtastic success story with Usersnap

Product Manager

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“In a global organization with over 2000 employees, Usersnap is essential for scaling the feedback exchange on our website.”

Dynatrace success story with Usersnap

Gerald Haydtner

Website Marketing Manager

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“How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”

Erste Bank use Usersnap for user feedback on applications

Malgorzata Fleischmann

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Build the right features in the right way

Capture with browser extension

Usersnap Visual Feedback Bug Report by Google Chrome browser extension

Usersnap Visual Feedback Bug Report by Firefox browser extension

G2 Best Customer Support User Feedback Software

G2 High Performer User Feedback Software

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