Best Capture for Jira alternative
in 2024

Discover one of the top alternatives to Capture for Jira and revolutionize your visual bug tracking experience with Usersnap. Our platform empowers you to effortlessly capture screenshots and recording screens, streamlining the bug reporting process.

Get started, it’s freeWatch a 2 mins video ⟶Feel the Usersnap difference
customer feedback on web application

Usersnap is trusted by leading teams at

airbuscanvadynatracemicrosoftfacebook

Why is Usersnap the better alternative compared to Capture for Jira?

Easy setup and onboarding
Usersnap is the top rated Bugherd alternative

Capture

Flexible feedback widgets and surveys (30+ templates)
Qualified advantage
Bugherd does not have... but Usersnap offers more
Screen capture tools with annotation or audio recording
Customizable button and widget design, and email automation
Feedback enrichment (user attributes, engagement history, etc)
Guest portal for public upvote or personal ticket tracking
2-way, native integrations for Jira, Azure DevOps, etc.
Feedback analysis dashboard with AI-assisted cateogrization
Personal onboarding and 1st year money back guarantee*

89%

of customers leave you after bad experience

16,895

Software companies used Usersnap

Native integrations with Jira, Azure,
DevOps, Asana, Trello, etc.

Integrate with your favorite tools

View all our integrations ⟶

Usersnap: all-in-one feedback platform

Capture for Jira is a popular screen capture plugin for Jira.

So why look for an alternative?

First, it's expensive. At least when you have a growing size of Jira users, it gets expensive pretty fast. Second, as a small to mid-sized business, using Jira + Capture for Jira is just an overhead. Third, Capture for Jira is no longer developed and maintained by Atlassian itself. As of November 2017, Capture for Jira has been transferred to a 3rd party developer. If you are looking for a Jira Capture alternative, Usersnap is an ideal replacement.

Customize your user-centric growth with Usersnap

Capture for Jira is a nice add-on. But you need a more versatile feedback platform like Usersnap.

  • Visual bug reporting within your product
  • User testing widgets and validation surveys
  • Measure user satisfaction per feature, per segment
  • AI-assisted feedback categorization and summary
feedback menu

Features that help developers, engineers,
QA managers, and project managers.

Installation

Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.

Projects and notifications

Each feedback project has its own notification setting for you to focus on the most relevant info.

Pause/live control

Launch or pause your projects from the dashboard. Use the preview mode to test before going live.

Split-screen

Browse and work through the feedback in one clear view. Or switch to Kanban board view to manage progress.

Branding

Apply your brand’s colors and text fonts. Our public REST API allows you to style the feedback widget however you wish.

Browser extension

The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.

Cloud-based hosting

Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.

Security (GDPR, CCPA)

We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.

Data export

All data of your projects and tickets can be exported. You are the magician of the show.

Language support

Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.

Webhooks

If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.

Unlimited feedback

Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.

Collect feedback,
ship better & faster.

Make precise product decisions with user feedback

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