Best Capture for Jira alternative
in 2024

Discover one of the top alternatives to Capture for Jira and revolutionize your visual bug tracking experience with Usersnap. Our platform empowers you to effortlessly capture screenshots and recording screens, streamlining the bug reporting process.

Get started, it’s freeWatch a 2 mins video ⟶Feel the Usersnap difference
customer feedback on web application

Successful teams collect feedback with Usersnap


Why leading companies prefer Usersnap over "Capture for Jira"

Easy setup and onboarding
Easy-to-use UI
Feedback inbox overviewing all incoming items
Easy setup and onboarding
Free screen recording feedback included in all plans
Multi-purpose feedback widgets
Customer service replies within the dashboard
Handle multiple projects at the same time
Affordable for smaller to mid-sized companies
Video screen recording
100% GDPR and CCPA compliant (Europe based)
Our customers love our features, check out why  ⟶


of customers leave you after bad experience


Software companies used Usersnap

Native integrations with Jira, Azure,
DevOps, Asana, Trello, etc.

Integrate with your favorite tools

View all our integrations ⟶

Usersnap: all-in-one feedback platform

Capture for Jira is a popular screen capture plugin for Jira.

So why look for an alternative?

First, it's expensive. At least when you have a growing size of Jira users, it gets expensive pretty fast. Second, as a small to mid-sized business, using Jira + Capture for Jira is just an overhead. Third, Capture for Jira is no longer developed and maintained by Atlassian itself. As of November 2017, Capture for Jira has been transferred to a 3rd party developer. If you are looking for a Jira Capture alternative, Usersnap is an ideal replacement.

Usersnap: all-in-one feedback platform

Userback is a nice visual feedback tool.  As your company grows, you need a more versatile feedback platform like Usersnap to grow with you.

  • Visual bug tracking for designers and developers
  • Quality assurance (QA) for software testing
  • User acceptance testing (UAT)
  • Customer feedback (feature requests, issues collection)
  • Customer experience ratings (NPS, CSAT, CES)

One place for all your feedback needs. Try Usersnap today.

feedback menu

Features that help developers, engineers,
QA managers, and project managers.


Place the global snippet to your HTML code just once to start your feedback adventure. Or use our Wordpress plugin.

Projects and notifications

Each feedback project has its own notification setting for you to focus on the most relevant info.

Pause/live control

Launch or pause your projects from the dashboard. Use the preview mode to test before going live.


Browse and work through the feedback in one clear view.


Apply your brand’s colors and text fonts. Our public REST API allows you to style the feedback widget however you wish.

Browser extension

The Chrome and Firefox browser extensions allow you to capture and send feedback or ideas on any web page.

Cloud-based hosting

Usersnap is cloud-based so you don't have to worry about installation & maintenance.
ISO 27001 and SOC-2 certified hosting centers.

Security (GDPR, CCPA)

We value data safety and fulfill a variety of security measurements. 256-bit SSL protected, 100% GDPR compliant.

Data export

All data of your projects and tickets can be exported. You are the magician of the show.

Language support

Our feedback collectors support multiple languages for you to speak in your users’ most familiar tongue.


If you have an enterprise solution we don’t support, you can still connect Usersnap to your software using Webhooks.

Unlimited feedback

Whenever there’s feedback, we have your back! No matter the volume of feedback tickets... you pay the same.

Collect feedback,
ship better & faster.

Make precise product decisions with user feedback

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try our browser extension