A website feedback widget solves Dynatrace’s 2000+ employee communication

Keeping the marketing website flawless while agilely renewing the content is not a one-man job! But when many stakeholders are involved, it’s difficult to streamline the suggestions and issues. That’s why Dynatrace added a website feedback widget to make it easy to send in feedback and triage tasks.

Continue Reading “A website feedback widget solves Dynatrace’s 2000+ employee communication”

How to build a cloud-based SaaS application

More and more SaaS application businesses are taking off the ground today. And it’s great.

The SaaS business is a super-fast growing industry attracting more and more people and companies. These organizations are more and more floating applications in the cloud. Scaling in the cloud has some essential benefits and risks as well.

In this article we are going to show you how to start building a cloud-based SaaS architecture, dealing with issues of scalability and what this means for your SaaS application.

Continue Reading “How to build a cloud-based SaaS application”

3 Surefire Ways To Enhance Your Customer Experience

Boost your business growth with the outstanding customer experience and build products your customers will love.

We’ve entered the era of the customer. 

The SaaS market is getting more and more crowded every year, consumer expectations are getting higher and higher and the voice of the customer is louder and louder. 

Continue Reading “3 Surefire Ways To Enhance Your Customer Experience”

Customer Experience Strategy for Small Business in 6 Steps

Many small businesses fail because they overlook the importance of a customer experience strategy.

If you are unfamiliar with the term, it is the plan undertaken by a business to address a customer’s holistic perception of the business after they interact. Customer experience (CX) is about delivering the best solutions to customers effectively.

Continue Reading “Customer Experience Strategy for Small Business in 6 Steps”

Designing a language switch: Examples and best practices

Building a global SaaS product isn’t easy. You have to localize your product, translate your website, and make sure that everything’s still up and running.

And there might be a major UI problem, which looks like a tiny thing at first but is actually something to think about a little longer. What I’m talking about is the visualization of selecting a language. How can you visualize the option to change languages so that your global audience can choose which language they want to use?

Continue Reading “Designing a language switch: Examples and best practices”

How to use breadcrumbs on websites: Best practices and types of breadcrumb navigation

This post originally appeared on babich.biz, written by Nick Babich. Nick is a software developer who’s passionate about user experience.

Breadcrumbs (or breadcrumb trail) is a secondary navigation system that shows a user’s location in a site or web app. The term came from the Hansel and Gretel fairy tale in which the main characters create a trail of breadcrumbs in order to track back to their house.

In this article, we explore the use of breadcrumbs on sites and discusses some best practices for applying breadcrumb trails to your own website or application. Highly recommended read!

Continue Reading “How to use breadcrumbs on websites: Best practices and types of breadcrumb navigation”

8 Client Collaboration Tools for Web Development & Design Agencies

Running a web development agency, business owners cannot exist independently of their clients, client collaboration. Effective two-way communication between clients and managers, designers and web developers is a crucial process that can make-or-break the company’s success. 

A common way to improve efficiency across the business is by creating systems. Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly.

Continue Reading “8 Client Collaboration Tools for Web Development & Design Agencies”