Usersnap Classic as a YouTrack alternative

YouTrack is a bug tracking software designed for development teams. It has a broad range of features, and can be used for free for up to 10 users. So why look for an alternative? First, private projects (if you do not want to share your bugs publicly) start at $20/month. Second, YouTrack's user interface is not very user-friendly. It requires some comprehensive skill set to get used to YouTrack's interface. YouTrack is an enterprise system offering you on-premise solutions and additional features such as wikis, forums, and others.

As a small to mid-sized business, using YouTrack might just be an overhead. Especially if you just look for a lean bug tracking system which can also be used by non-developers. YouTrack is hard to use for non-developers, and not so tech-savvy people. If you are looking for a YouTrack alternative, the Usersnap bug tracker is an ideal replacement. Here's a detailed feature comparison between the two:


Free to use for public projects

Project & issue tracking features

Agile boads

Web-based or self-hosted

18 third party integrations

Usersnap Classic

Free for 15 days

Project & issue tracking features

Agile boards


20+ Third party integrations

Single page application support

Screen capture & annotation tools

Simple usage for non-developers

The traditional way of bug reporting

YouTrack is a great bug tracking tool with various features. However, traditional bug reporting is not a fun experience. Long forms and various options to choose from.

youtrack alternative
YouTrack alternative from usersnap

The modern way of bug reporting

Report bugs directly in your browser. Usersnap makes tracking bugs easy. With point-and-click annotation tools, Usersnap Classic helps you report bugs where they happen: in your browser. No need to switch to a bug reporting application or to fill out endless forms.

YouTrack Pros

  • Great system for extensive defect management
  • Modifications & customizations
  • On-premise

YouTrack Cons

  • Great investment & comitment up-front
  • Old school bug tracking interface
  • Not SMB-friendly
  • No screen capture feature

Usersnap Classic Pros

  • Great system for small- & mid-sized teams
  • Easy setup & simple to use
  • Screen capture
  • Additional meta information to every bug report

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