Try one of the best alternatives to Youtrack and collect visual feedback and annotate screens with Usersnap.
YouTrack is a bug tracking software designed for development teams. It has a broad range of features, and can be used for free for up to 10 users.
Why look for an alternative?
First, private projects (if you do not want to share your bugs publicly) start at $20/month.
Second, YouTrack's user interface is not very user-friendly. It requires some comprehensive skill set to get used to YouTrack's interface. YouTrack is an enterprise system offering you on-premise solutions and additional features such as wikis, forums, and others. As a small to mid-sized business, using YouTrack might just be an overhead. Especially, if you just look for a lean bug tracking system which can also be used by non-developers. YouTrack is hard to use for non-developers, and not so tech-savvy people.
If you are looking for a YouTrack alternative, the Usersnap bug tracker is an ideal replacement.
YouTrack is a great bug tracking tool with various features. However, traditional bug reporting is not a fun experience. Long forms and various options to choose from.
Report bugs directly in your browser. Usersnap makes tracking bugs easy. With point-and-click annotation tools, Usersnap Classic helps you report bugs where they happen: in your browser.
No need to switch to a bug reporting application or to fill out endless forms.