Usersnap is a versatile user feedback platform and can be used for multiple use cases along the product development lifecycle.
From collecting customer feedback, issues and feature requests to measuring customer experience with NPS, CSAT and CES to securing your quality during development (QA, UAT, beta testing).
Understand your customers by collecting in-app user feedback. Make it easy for your customers to submit feedback so you can prioritise the most urgent bug fixes and product improvements.
Usersnap's versatile user feedback platform gives you every feedback method your company needs.
Unlock e-commerce conversion metrics with customer feedback.
Make it easy for customers to rate their experience and submit visual feedback directly on your e-commerce website. Listen and learn from their voice to grow.
“"In a global organization with over 2,000 employees, Usersnap’s easy to use solution is essential in scaling up our feedback exchange."