Our new AI features help free teams’ time to focus more on strategic tasks in product development. They speed up the feedback process by summarizing feedback items for every project, identifying high-urgency issues and frequently requested topics, and optimizing response times with AI-generated replies. Now available as beta for our customers.
At Usersnap, we prioritize a meticulous approach to implementing AI. We understand the importance of delivering value to our users while ensuring strict adherence to security requirements. With dedication and commitment, we are diligently building three new features that not only enhance the user experience but also provided robust security measures.
No more struggling to craft the perfect response from scratch. Engage with customers promptly using generated reply text based on user feedback. Select from different tones, whether friendly or professional, allowing you to focus on more strategic task.
Say goodbye to sifting through endless feedback on each project. Save valuable time by extracting key information and swiftly gaining a comprehensive understand of each feedback project.
Automate the process of prioritization to emphasize high urgency issues and frequently reported/ requested topics. Simplify the process of labeling feedback items for easy identification of important ones, facilitating prompt responses.
All AI features are currently in beta and are included at no extra cost for users on top of any Usersnap subscription fee during this beta period. If you’re interested in using these features, sign up today.
All AI features based on OpenAI can currently be activated or deactivated by account owner (team admin)
We are announcing an update to our Data Processing Agreement (DPA) and the addition of another subprocessor, OpenAI LLC. Additionally, we will be signing a DPA with OpenAI LLC to protect your data and ensure its safety with us. Please refer to the latest DPA and open AI policies for more information.
No, these new features will be accessible to users of all experience levels, whether you’re a beginner or an expert in the field
Whether you work in product management, marketing, customer support or development, our AI features will streamline your tasks and enhance your workflows
If you have inquiries regarding the implementation of these AI features, please refer to our help center. For any further questions or concerns, do not hesitate to contact our customer success team.