Feedback insights analysis with AI

From noise to signal,
smart and effortless

Meet Airis, a reliable AI that is just as user-obsessed as you! She handles the repetitive triage tasks with a strong respect for data privacy, so you can focus on leading with impact.

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Surface high demand and impact trends

Accurate AI topic sorting so you don’t need to triage through the data to get insights.

Auto labelling

Group and organize similar feedback into labelled themes. Set a label selection for AI to efficiently manage.

Positive vs. negative topics

View topics of positive and negative feedback. Easily prioritize what needs fixing and what is ready to scale.

Actionable trends

Monitor requests, sentiment, and user segments to uncover emerging trends and take action accordingly.

Brainstorm solutions using instantly accessible insights

Transparent AI logic you can easily follow, iterate, and turn into actionable ideas.

Hypothesize with AI

From synthesized topics, AI proposes problem hypotheses to support an analytical approach to solutions.

Generate solutions

Accept an hypothesis for AI to generate potential solutions and advance your ideation productivity.

Visualize prototypes (soon!)

Leverage solution details and context to quickly prototype with AI building tools and gain stakeholder buy-in.

Monitor insights live to speed up discovery

Quickly identify patterns and opportunities in the insights dashboard.

Cohort analysis

Slice and dice data to reveal distinct issues and different preferences across user segments.

Clear discovery results

Monitor real-time responses through intuitive charts. Easily explore conditional questions to identify root causes.

User-centric metrics

Monitor user satisfaction scores, bug resolution time, etc by features, behaviors, segments, and time.

User analytics made simple & actionable

Data for action

Discover, build, and validate faster than ever.

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Let’s talk

Learn more about analytics with our experts.

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Joscha Feth,
Lead Engineer

Usersnap allows us to get feedback more often and more precise ever since we adopted it. This really helps us to iterate faster on our design community's needs.

View success story