Integrations

Email + Usersnap

Send the feedback you received from Usersnap via email to your customer support solution. Start a free trial.

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Receive feedback, bugs & tasks via email

Send bug reports and customer feedback to your mailbox or your customer service solution (ServiceNow, Jira ServiceDesk, Zendesk, etc).

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Get fast feedback from your colleagues & clients

Bug tracking, browser testing and issue tracking with Usersnap was never easier. Point and click issue reporting helps you get visual feedback and additional information faster into your inbox.

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Resolve & reproduce bugs faster

Usersnap creates bug reports with annotated screens along with additional information and records advanced client-side JavaScript errors as they happen. No endless back and forth bug reporting for your users ever again.

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“Usersnap has shortened our customer support cycle. Visual feedback really helps us understand and iterate faster.”

Joscha Feth

Lead Engineer

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“As a company with a wide range of products, we rely on Usersnap to manage user feedback workflows.”

Franz Tretter

Product Manager

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“In a global organization with over 2000 employees, Usersnap is essential for scaling the feedback exchange on our website.”

Gerald Haydtner

Website Marketing Manager

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“How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”

Erste Bank use Usersnap for user feedback on applications

Malgorzata Fleischmann

Product Owner

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How Onshape collects feedback with Usersnap

"To sum it up, Usersnap has set new standard in how we collect feedback from our users."

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Streamline your QA and UAT

Bring the feedback from your developers, designers, testers and clients all together. Usersnap has no limit for feedback senders and tickets. Save time for yourself to manage more important work.

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Centralize your
customers' feedback

Have one central platform dedicated to addressing feedback and bug reports. Sort, label & prioritize your users' feedback. Integrate it with your existing toolstack.

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