Collect screen recordings and use annotated screenshots to understand user problems faster with Usersnap’s bug reporting software.Get started
Get full visual bug reports, with annotated screenshots or videos. Reduce the effort in communication and troubleshooting.
Internal and external user testing can help you spot UX issues and incompleteness of the product before it's too late.
Users can send screenshots or screen recordings in your product without using Loom or other tools. Save time for your team to understand problems visually than reading wordy tickets.Learn how bug reporting software makes QA easier ⟶
Add sorting or status labels to feedback. Publish the board to show your progress. Close the loop with users when the issue is resolved. Communication is key to a happy relationship!See all features ⟶
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
Our team is here to help you #MakeFeedbackMatter and we share our insights generously.
Signup for a free trial account to try the platform for 15 days. No credit card required.
Add the global code snippet to your website. Usersnap is cloud-based so you don't have to worry about installation & maintenance.
Configure the design and audience of feedback widgets to start collecting user feedback.
Usersnap offers visual and flexible feedback tools for customers to share contextual, in-moment feedback.
Try it for 15 days. No credit card needed.