4 reasons why you should integrate visual communication into your workflow

Our communication is becoming more visual every day. We send emojis, gifs, pictures. We Instagram, Snapchat, or use the latest Facebook Filters to add some visual elements to our video chats. Visual communication is everywhere – and it’s faster, more effective, and fun.

Business communication is not exempt from integrating visual elements and giving everyone more and more opportunities to communicate visually. From Trello boards to Basecamp organization to our very own Usersnap (a visual communication tool for web developers – check it out!) visual communication is everywhere!

Why should you care? And why should you make sure to integrate visual communication into your daily work? We have 4 reasons for you to make you love visual communication even more!?
Continue Reading “4 reasons why you should integrate visual communication into your workflow”

How to collect feedback & track bugs with the new Jira Experience!

In 2002 the software world looked quite different.

Bugzilla was the main bug tracking tool available, and a small company named Atlassian just launched its software, named Jira.

Jira, in reference to Gojira (Japanese for Godzilla), was intended to be a modern alternative to the market leader Bugzilla. Fast forward to 2018: Jira is used by more than 75,000 customers globally, who use JIRA for their entire software development lifecycle.

While all sorts of department and teams use Jira, its core use case is still its issue tracking and ticketing functionality.

And with this article, we show you how to collect feedback from colleagues, and track bugs with Jira more effectively.
Continue Reading “How to collect feedback & track bugs with the new Jira Experience!”

How to improve communication between developers and designers on web projects

Developers and designers have very different job profiles. In fact, they also have very different perspectives, i.e. different ways in which they look at the same thing.

One example: While a website designer looks at the whole external feel of a design, sets the scope for it and decides on how people connect with it, the job of a developer is very different. He or she is the one who has to make that idea work seamlessly on the inside, using code to its best advantage.

With job descriptions that are so different, there is one thing that is of extreme importance: how the idea of the “external” web design connects with the internal workings of the project in order to make it a seamless experience.

Only when developers and designers work as a team, will the end user be able to truly benefit from the application. It’s only then that they will get a product that looks great, is easy to use and is relatively error-free.

So, today we’re going to look at the communication between developers and designers. And how we can improve it.
Continue Reading “How to improve communication between developers and designers on web projects”

How to prioritize bugs? Behind the scenes of defect management processes.

Time management is key in most software development projects. Especially when a lot of bugs start to come in, features requests pop up and new feature releases are just around the corner, you might wonder how to manage the time of your developers most effectively.

And one of the first questions will be: How should I prioritize all these bug reports?
Continue Reading “How to prioritize bugs? Behind the scenes of defect management processes.”

How to get started with issue tracking (+ free issue tracker template)

Tracking issues for a software project is often a tedious task, and given the number of variables involved, it can get rather annoying to control mistakes that occur.

With a number of bugs and errors happening at the same time, it becomes imperative to install an internal workflow and toolchain for your issue tracking team.

This has increased importance during today’s times when developers need to assure that the product is high in quality and has minimal issues.

So we decided to provide you with this ultimate guide on how to get started with issue tracking.

Continue Reading “How to get started with issue tracking (+ free issue tracker template)”

11 Tips and Best Practices on How to use the Usersnap Bug Tracker

Bug Tracking is a constant endeavor that is paying off with time. Bug tracking has a positive influence on customer satisfaction and conversion rates, a topic which I have explored in an earlier blog post.

Today I want to share a few tips and best practices on how to use the Usersnap bug tracker with you. I know, it is our own product, but this article will hopefully still be helpful for you – either if you are already using Usersnap or if you want to try it out.

Either way – thanks for reading!

Continue Reading “11 Tips and Best Practices on How to use the Usersnap Bug Tracker”

10 mistakes to avoid when tracking bugs. A glimpse into the world of bug tracking.

Errors happen during the entire web development cycle. And that’s perfectly normal. No matter how hard a team tries, errors creep into projects. But this means that there is always room for improvement.

You’ll find hundreds of lists out there talking about mistakes that can be avoided during web development projects.

However, most of these lists mainly deal with the managerial and technical aspects of the web development process. They rarely cover the other critical components, such as the stage of Quality Assurance (QA).

In this article, you’ll find some insights on 10 bug tracking mistakes to avoid.
Continue Reading “10 mistakes to avoid when tracking bugs. A glimpse into the world of bug tracking.”

Human-centered bug reporting with visual elements

Especially in the last couple of years, the web has become a more visual place. GIFs, memes, emojis, screenshots and other visual elements are widely used on the web today.

Not only used in private conversations, but visual elements are also reshaping other areas, such as bug reporting as well.

In this article, I’m going to focus on the role of humans in bug reporting and answer the question about the role of visual elements in bug reports.
Continue Reading “Human-centered bug reporting with visual elements”