Author: Thomas Peham

How to collect feedback & track bugs with the new Jira Experience!

In 2002 the software world looked quite different.

Bugzilla was the main bug tracking tool available, and a small company named Atlassian just launched its software, named Jira.

Jira, in reference to Gojira (Japanese for Godzilla), was intended to be a modern alternative to the market leader Bugzilla. Fast forward to 2018: Jira is used by more than 75,000 customers globally, who use JIRA for their entire software development lifecycle.

While all sorts of department and teams use Jira, its core use case is still its issue tracking and ticketing functionality.

And with this article, we show you how to collect feedback from colleagues, and track bugs with Jira integration more effectively.

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How to develop a chrome extension

Browser extensions in general and chrome extensions, in particular, are small “software programs that customize the browsing experience”.

If you’re thinking about building your own Chrome extension, we provide you with helpful resources and tips in this article.

Our very own Usersnap Chrome extension is used by thousands of people, and we are happy to share our knowledge on how we built (and maintain) our extension with you.

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Meet the CTO: Talking to Jan Varljen from Productive

Meet the CTO is a new series about CTOs, their daily lives, roles, and responsibilities. This week, we talk to Jan Varljen, CTO of Productive.

Jan shares his story of starting out as a web developer at one of the largest agencies in Croatia. As the CTO of Productive.io, Jan is now managing a team of developers building the next generation of agency software.

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Basecamp 3 + Usersnap: The Ultimate Guide to Basecamp 3 Bug Tracking

I’m excited to introduce you to our newly launched Basecamp 3 integration for Usersnap.

If you’re not using Basecamp, and happen to read this blog post: No worries – we integrate with 20+ other project management tools as well.

Check out all of our integrations.

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A guide to building browser notifications

This article is brought to you by Usersnap – a visual feedback & bug tracking tool, used by software companies like Facebook, Google, and Microsoft.

As more and more of our beloved apps run solely in the browser, we as users are beginning to rely on browser notifications to get updates on new activities.

In this article, I’m going to provide you with the best practices for developing and designing web push notifications.

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User offboarding: How to end relationships with your users!

There’s a ton of great content out there on how to onboard new users, how to treat them well, and how to make sure that they understand your product, its benefits, and become paying customers.

However, there’s less information available on how you should treat your users who want to end the relationship with you.

We at Usersnap looked into the topic of user offboarding and provide you with the following essentials for how to end relationships with your customers and users.

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The benefits of asynchronous design feedback.

Just recently I found myself in a situation which required instant design feedback. I like exchanging thoughts and ideas through real-time conversations, however, I wasn’t prepared for the question: “What do you think about this design draft?”

And seconds later, I was providing unthoughtful design feedback.

In this article, I’m going to elaborate on the benefits of asynchronous design feedback, and why you should give it a try as well.

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Best Web Development Trends

Technology changes constantly, so to be at the top of your game as a web developer, it’s vital you’re keeping up.

It can be confusing and discerning when so many updates and developments are being released every few weeks. With 2017 just getting started, we’ve put together some information about the anticipated trends for this upcoming year and some advice about what areas of development you should be focusing on.

Discussing new frameworks, techniques, and tools which are all working to enhance UX, consider this blog your one-stop-shop for all things 2017 and beyond!

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