Viewing posts by Thomas Peham.

Haydee is a customer success manager at Usersnap. Haydee joined the team more than a year ago, and ever since her positivity is beloved by her colleagues and customers.

This week I had the chance to sit down with her and talk about her life at Usersnap, the differences between the Philippines and Austria, and the latest customer stories.

Meet the team and community is a series of introducing our team and Usersnap community. You’ll get unseen insights in the life of Usersnapians and discover new glimpses on the latest technologies.

Sometimes you have clients you admire, you like to work with, or you even love. And sometimes you have clients that are not so likable. Clients from Mars.

Their wishes and requests might sound so alien that you simply think they are from a different planet.

We collected a few statements and what you should learn from them. If any great one is missing make sure to leave a comment in the comment section below.

This article is brought to you by Usersnap, a bug tracker and feedback tool that helps you to communicate visually. Get a 15-day free trial here

Update 2018:
You can find the web design trends for 2018 in this article right here. If you’re still here to check out the best web design trends of 2017 – feel free to read on. Many of them are still relevant for 2018 as well.

As technology advances and becomes more ingrained into every facet of our daily lives, users are demanding more and more from their online user experiences (UX).

Personal, interactive, and relevant are three keywords which users want from their UX. Which basically means web designers now face the challenge of developing a website which understands and responds to its users throughout the process.

Yes. It’s that time of the year, again. In a couple of days the Usersnap team is flying over to Helsinki, Finland.

Besides us, 15.000 tech companies, startups, and investors are flying over as well.

As we’re getting ready for the Slush and packing our bags, we prepared this personal guide for the Slush 16. So, here’s everything you need to know to get the most out of your Slush experience.

Robert is a full-stack developer here at Usersnap. He’s part of the Usersnap team since 2011. Even before Usersnap became a real company, Robert already worked on what is now known as Usersnap.

We had the chance to sit down with Robert to discuss his daily life at Usersnap and how he became a firefighter.

If you’re looking to develop a new application or a website, you may not have given much thought to making it look and feel trustworthy to your potential users.

But trust me (pun intended) it’s important.

A well-trusted, well-reviewed website or app will draw new, repeat users and boost your online presence, business, and reputation.

So how can developers and designers create and design trust?

This article focuses on elements and techniques which will enable you and your website or app to gain the trust of your users.

More than 3,5 years ago Usersnap started out as a simple feedback widget which can be embedded on any website or application. Over the time we’ve added our beloved project dashboard, browser extensions, and other benefits which are now used and loved by our community.

Today, I’d like to show you features which are particularly beneficial for large corporations.

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