Category: Website Development & Feedback

Website feedback is the key to making your digital product relevant. Find the right tools and method to collect and manage user feedback with Usersnap Blog.

Trello Integration: improve Trello cards with user feedback

Trello is a fast, easy way to organize anything, from your day-to-day work, to a favorite side project. Because of Trello integrations, it’s everywhere – on Android, iPhone, iPad, Windows 8 Tablet, and your web browser, making collaboration easier.

Usersnap integrates well with Trello, assisting you in collecting and discussing feedback between developers, customers and quality assurance engineers. Let’s see how.

Continue Reading “Trello Integration: improve Trello cards with user feedback” →

User behavior analytics for SaaS: best tips and examples for 2024

User behavior analytics are part of the puzzle for a SaaS company’s success. They unlock the insights, both said and unsaid, by customers, and create better product decisions for customers over time.

Ever so often, a morning for a SaaS product manager could look like this: 

  1. Grab a stimulating morning beverage (I like coffee myself)
  2. Check the customer feedback received
  3. Monitor customer support tickets
  4. Look at the roadmap
  5. Dig deeper into heatmaps and user behavior analytics
  6. Align with colleagues on what to build next

All of this seems great on paper, but in practice, this gets tricky. Why? Did you ever find yourself in a “paralysis by analysis” situation? If so, there’s too much information to make sense of it, and now you’re blocked from moving forward.

Continue Reading “User behavior analytics for SaaS: best tips and examples for 2024” →

12 best web development blogs you should be reading right now

This article is brought to you by Usersnap – a visual feedback & bug tracking tool, used by software companies like Facebook, Google, and Microsoft.

Creating software isn’t that easy. There is a ton of things to consider. The more you actually create, the more you’ll learn.

And since there are many developers out there who share their experience, it’s a hard game to follow all of them. Because of this, we collected the following blogs and present you a list of 11 web development blogs worth reading.

Continue Reading “12 best web development blogs you should be reading right now” →

How to Capture or Record Video from Website for Feedback [Tips & Tools]

If you’re searching for a tool to capture or record video from a website to improve your support process, then most likely this is how your users typically send a question/complaint:

They find your “support@email” and write something vague, like: “My web page loads funny and slow.”

You ask for more details; they reply back a few days. After 3 or 4 back-and-forths, the culprit turns out to be nothing more than the customer’s buggy add-on.

Continue Reading “How to Capture or Record Video from Website for Feedback [Tips & Tools]” →

35 Digital Marketing Tools for Digital Agencies in 2024

It doesn’t matter if you are a solopreneur digital marketer, a freelancer or work in a huge digital marketing agency. Digital marketing tools are a way to gain a competitive edge.

We put together a list of 30+ tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product.

Continue Reading “35 Digital Marketing Tools for Digital Agencies in 2024” →

24 Amazing Web Design Blogs You Should Follow in 2024!

A while ago, we published a collection of great web development blogs for developers. Since then, some web designers have approached us and suggested further blogs, specifically, web design blogs worth following.

So this time, it’s all about web design.

We’ve collected some of the best web design blogs around for you. Now go grab a cup of coffee and enjoy reading.
Continue Reading “24 Amazing Web Design Blogs You Should Follow in 2024!” →

Get started in web development today. Here are 9 basic tips everyone should know.

I have recently published a piece on “what no one tells you about working in web development” in which I shared some insights on how working on web development projects, well, works. Starting out in web development can be quite difficult, but it is a worthwhile adventure if well prepared. Here’s my web development tutorial with 9 useful tips that can help you make your start in web development a smooth one!

Continue Reading “Get started in web development today. Here are 9 basic tips everyone should know.” →

On-Premise vs Cloud Software: A Comprehensive Comparison

Today, businesses have a lot of choices when it comes to data storage. One of these choices is going on-premise vs cloud software to host your data as against just keeping everything within your own network.

In this blog post, I will try to give you a comprehensive overview of on-premise vs cloud software hosting, with a special focus on the topic of security.

Continue Reading “On-Premise vs Cloud Software: A Comprehensive Comparison” →

How Tango incorporated user feedback from early-adopters to achieve hyper growth

September 2021 was a spectacular month: Tango was voted #1 Product of the Week on Product Hunt (and later on got recognized as Product of the Year) and acquired more than 10,000 early adopters! It was also the month they started collecting customer feedback with Usersnap. That leads us to this story!

Product of the Year! - Tango Product Hunt

Now, as they say: shall we tango?

Continue Reading “How Tango incorporated user feedback from early-adopters to achieve hyper growth” →