Rejoice, do a celebration dance, insert high-five emojis… visual customer feedback just entered a new league with the Attachment feature.
Did you know that 73% of consumers state that customer experience is a crucial factor for determining whether to do business with a company or not?
Additionally, 84% of companies that actively work on improving the customer experience they provide see increased revenue as a result of their efforts.
This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers.
To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve.Continue Reading “The Only Comparison List of Best Customer Feedback Tools You Need” →
A couple of months ago, we reviewed the new Firefox browser designed for developers. Since then most of our developers kept Google Chrome as their primary browser. Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. However, I’d like to present you with 16 of the best Google Chrome extensions for developers.
Creating software isn’t that easy. There is a ton of things to consider. The more you actually create, the more you’ll learn.
And since there are many developers out there who share their experience, it’s a hard game to follow all of them. Because of this, we collected the following blogs and present you a list of 11 web development blogs worth reading.
Traditionally, feature request collection is a tedious, disorganized process with varied results. Companies send cold emails to their customers, hope they respond, and if they’re lucky, store their response in a spreadsheet that has little to no structure.Continue Reading “A good feature request collection tool helps product managers to do their jobs better” →
Recently, some people approached me asking for advice on how to get started as a front-end developer. With its ever changing technologies and frameworks, it can be quite difficult and overwhelming starting out in the field of front-end development.
In this blog post, you can find 10 tips on how to become a front-end developer!
Continue Reading “How to become a front-end developer!” →
More and more SaaS application businesses are taking off the ground today. And it’s great.
The SaaS business is a super-fast growing industry attracting more and more people and companies. These organizations are more and more floating applications in the cloud. Scaling in the cloud has some essential benefits and risks as well.
In this article we are going to show you how to start building a cloud-based SaaS architecture, dealing with issues of scalability and what this means for your SaaS application.
Building a global SaaS product isn’t easy. You have to localize your product, translate your website, and make sure that everything’s still up and running.
And there might be a major UI problem, which looks like a tiny thing at first but is actually something to think about a little longer. What I’m talking about is the visualization of selecting a language. How can you visualize the option to change languages so that your global audience can choose which language they want to use?Continue Reading “Designing a language switch: Examples and best practices” →
This post originally appeared on babich.biz, written by Nick Babich. Nick is a software developer who’s passionate about user experience.
Breadcrumbs (or breadcrumb trail) is a secondary navigation system that shows a user’s location in a site or web app. The term came from the Hansel and Gretel fairy tale in which the main characters create a trail of breadcrumbs in order to track back to their house.
In this article, we explore the use of breadcrumbs on sites and discusses some best practices for applying breadcrumb trails to your own website or application. Highly recommended read!