User Acceptance Testing (UAT) is one of the most important tests companies need to perform before launching a website or product. Especially if they are developing websites or digital products for clients in their daily business like agencies do. Not doing it, can cost thousands of dollars if you want to fix a bug right before going live. It is estimated that software bugs cost the worldwide economy 1.1 trillion US$ in 2016.
Properly doing User Acceptance Testing costs only a fraction of fixing bugs in a production system.
We created this guide based on what we have learned talking to some of our almost 1,000 customers. It shows you how an agency, named SuperHQ-Agency, saves money by successfully implementing User Acceptance Testing and hopefully you can use some of these learnings too.
You will learn how to set one up, as well as how to improve it and save a lot of human resources (aka money in your pocket) thanks to easier and more efficient testing methods.
So here we go:
Why is User Acceptance Testing so important?
In a nutshell: it saves you money.
Take SuperHQ-Agency, for example.
They’ve been hired by a big, well-known company to develop a website for them. SuperHQ-Agency wants to make this big client successful and to do so, they’ll have to think about getting the experience of their customers right.
That’s where user acceptance testing comes in; SuperHQ-Agency will put the website, they’ve developed, through rigorous testing. This testing is necessary before handing it over to their big client, making sure that everyone will be satisfied… the company’s customers included.
Which makes sense, because any website or digital product will be used by customers of the agency’s clients. But if they aren’t able to use it in the way it works for them, then they search for alternatives and bring their money to a competitor instead. #FAIL
Thus SuperHQ has implemented the so-called Shift Left Testing approach. “Test earlier and often.” User acceptance testing must not only happen at the end of the project but throughout it. The earlier you start your testing, the less money you lose.
For example, IBM estimates that if a bug costs $100 to fix in Gathering Requirements phase, it would be $1,500 in QA testing phase and $10,000 once in Production.
This is why user acceptance testing is so important for SuperHQ and for your agency.