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Issue tracking that starts with a clear bug report
"It significantly reduced our time for fixing bugs." - Yunchi Luo, Tech Lead
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Teams that track issues with Usersnap
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Where issue tracking slows down
Most delays start before the ticket exists. A user says something is broken, and someone has to work out which page, which browser and what they clicked.
With several bugs open at once, that back and forth adds up. What helps is a report that carries the context from the start and lands in the tracker your developers already use.
Report in the browser, fix in your tracker
Users and testers capture the issue in the browser with a screenshot and annotations. Browser, OS and URL come attached, plus console errors on plans that include it. No long forms to fill in.
Get started ⟶Works with the tracker you already run
Send issues to Jira, Azure DevOps, GitHub, GitLab, Linear, ClickUp, Asana, Trello, monday.com, Basecamp or Teamwork.
Notify the team in Slack or Microsoft Teams, and reach anything else through webhooks or Zapier. On Jira Cloud, statuses sync both ways.
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Prioritize, fix and release
Review incoming issues in the Triage inbox, then push the ones that matter to your tracker with the full report attached.
Get started ⟶
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