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Designed for SaaS companies to quickly collect the specific insights you need for growth. All streamlined in a customer feedback platform.
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Reach customers on the right channels to increase feedback responses. And streamline customer feedback management for yourself and your teams.
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Need more customer feedback
Create short surveys
Set in-app pop-ups or send emails
Reply, upvote and manage feedback
All insights in one place
Personalize the questions for your specific product and need. Use rating scales, short/long answers, checkboxes, attachments and other various fields.
Launch the feedback form by URL and time on page. Or send the feedback link to your mailing list. Improve survey engagement rate with advanced targeting options.
Send microsurveys via multiple channels to get a holistic understanding of customer sentiments. Get higher response rates and in-context feedback at the right moment and right place of the customer journey.
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Measure UX with like/dislike or emoji ratings. Pop-up form expands after first interaction to get more qualitative feedback.
Send emails or launch in-app to track NPS throughout the customer journey. Keep your customers healthy.
Research your website visitors or application users with a simple feedback survey they can answer in seconds.
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
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“As a company with a wide range of apps & services we rely on tools like Usersnap to make our user feedback workflow better.”
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“Usersnap gives our users’ a voice and helps the team to design and build solutions that fit the exact need of our users.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
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“Usersnap has greatly facilitated our user testing and feedback process. It allows us to precisely capture an issue with all the relevant data”
“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
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“In a global organization with over 2,000 employees, Usersnap’s easy to use tool is essential in scaling up our feedback exchange”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs”
“We love how easy it was to install Usersnap in our product. Getting visual feedback has eliminated confusion and streamlined our QA process”
“Usersnap helped us shorten the customer support cycle. Visual feedback really helps us to iterate faster on our design community's needs.”
“As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better”
Try it for free. No credit card needed.
